Director of Product – External Experiences

Young Life

. Define a multi-year product strategy for the .org web presence, marketing technology, and sponsorship programs .

Posted 11/6/2026full-timeRemote • Colorado • United StatesLead💰 $91,750 - $118,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product strategy and management, with a focus on external-facing digital products and measurable outcomes. Proven ability to lead teams, manage budgets, and ensure compliance with accessibility and privacy standards.

Highest-signal resume keywords

Product Strategy DevelopmentTeam Leadership and ManagementBudget Management and Investment TradeoffsExternal-Facing Digital Product ExperienceAccessibility and Privacy Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementDigital ExperienceOutcome-Focused DeliverablesSponsorship Program DesignAnalytics for Public-Facing AudiencesContent Management PlatformsE-Commerce FlowsMarketing TechnologyUser Acceptance TestingAI Tools for Research and Analysis

Soft Skills

Strong Written CommunicationFacilitation SkillsExecutive CommunicationCoaching and MentorshipPerformance Management

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Sponsorship ProgramsAudience JourneysProduct Lifecycle ManagementDigital Product ShippingYoung Life's Christian Mission

About the role

Key responsibilities & impact

Define a multi-year product strategy for the .org web presence, marketing technology, and sponsorship programs
Map external audience journeys and identify duplicated pathways, handoffs, and friction points
Recommend whether to build, buy, reuse, consolidate, redesign, defer, or retire products based on audience value, cost, risk, and lifecycle health
Lead a team responsible for external product areas, setting ownership, priorities, and performance expectations
Build a product practice with consistent discovery, prioritization, experimentation, adoption measurement, and release standards
Develop team members to independently lead significant products and make sound tradeoffs
Own product strategy for sponsorship programs in partnership with Finance, Payments & Financial Infrastructure, and Development
Design clear, accessible, secure, and measurable sponsorship and giving flows
Define sponsorship program outcomes and report results to leadership
Partner with engineering on feasibility, estimates, architecture, and external platform decisions
Shape commitments from discovery through release and agree on completion evidence before dates are committed
Ensure launch readiness covering user acceptance, accessibility, privacy and consent, performance, content quality, support knowledge, and ownership
Share responsibility for the Product & Experience budget and make investment tradeoffs visible
Direct funds toward highest-value outcomes and escalate material decisions with recommendations
Set standards for accessibility, privacy and consent, content quality, search visibility, analytics, and brand consistency
Define and report outcomes including audience reach, conversion, sponsorship and giving results, and trust
Consolidate external-experience tools and vendors and retire products that no longer earn their cost
Use approved AI tools for research, content, experimentation, and analysis with review, data protection, and human accountability
Manage professional teams of individual contributors and/or supervisors
Participate in interviews and selection, provide training and mentorship, guide career development, and engage in performance management
Provide timely coaching and feedback and create challenging development opportunities

Requirements

What you’ll need

Bachelor's degree from an accredited university or college, preferably in a job related major field of study
Minimum ten (10) years of relevant professional experience, including leading and managing complex initiatives or programs with outcome-focused deliverables
Equivalent combination of education and experience accepted
Minimum three (3) years of managerial experience
Prefer eight (8) or more years of progressively responsible experience in product management, product strategy, digital experience, or related work, or equivalent evidence of sustained scope and impact
Five or more years leading product managers, designers, or multidisciplinary product teams
Demonstrated experience shipping and operating external-facing digital products, such as websites, content management platforms, marketing technology, donation or e-commerce flows, or subscription and sponsorship programs
Experience managing a product budget and making investment tradeoffs with measurable outcomes
Working knowledge of accessibility, privacy and consent requirements, and analytics for public-facing audiences
Strong written, facilitation, and executive communication skills
Personal commitment to Young Life's Christian mission and required staff statements and policies