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Destination Manager
Your Golf Travel. Conduct market, regional, and destination-led analysis to inform the contracting team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing commercial performance and supplier networks within the tour operator industry, with a strong focus on e-commerce and destination content. Capable of conducting thorough market analysis and executing innovative product strategies to drive growth and enhance customer experiences.
Highest-signal resume keywords
Tour Operator Commercial PerformanceE-Commerce ExperienceProject ExecutionYGT Infrastructure ProficiencyMarket Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market AnalysisContracting PlansProduct ManagementCompetitor AnalysisSupplier Connectivity SystemsContent ManagementCommercial ViabilityCustomer Issue ResolutionProduct TrainingOperational Workflows
Soft Skills
Assured Communication SkillsAttention to DetailEntrepreneurial DriveCross-Functional CollaborationRapid Learning
Tools & Technologies
YGT InfrastructureRESRESConnectTTAChannel Managers
Industry Keywords
Destination ContentSupplier NetworksCommercial GrowthMarket InsightsCustomer Experience
About the role
Key responsibilities & impact- Conduct market, regional, and destination-led analysis to inform the contracting team
- Deliver and manage an ongoing portfolio of products for existing and new customers
- Build annual contracting plans and identify key market opportunities
- Launch innovative product ideas for the destination with the contracting manager
- Research new growth destinations and supplier opportunities
- Keep website and My Account supplier information, imagery, maps, descriptions, videos, Facet, and Themes up to date
- Support marketing on destination content
- Work with suppliers, golf courses, and venues on content, imagery, funding, and marketing opportunities
- Complete destination-level competitor and market analysis
- Ensure supplier connectivity systems, including TTA and Channel Managers, operate efficiently
- Ensure suppliers display correct website packages and pricing aligned with competitor data
- Manage quality delivery through customer issue reviews and action plans
- Support and resolve in-resort customer issues
- Provide internal product training to relevant departments
- Manage the commercial performance and administration of assigned product regions
- Maximise availability, accuracy, and commercial viability across booking channels with the loading team
Requirements
What you’ll need- Extensive background or robust understanding of tour operator commercial performance and supplier networks
- Understanding of e-commerce and experience of destination content
- Assured communication skills for cross-functional and external partnership management
- High degree of technical proficiency with YGT infrastructure, including RES and RESConnect
- Demonstrated expertise in project execution and overseeing timelines from concept to delivery
- Versatile and rapid learner able to master emerging systems and operational workflows
- Entrepreneurial drive focused on commercial growth and influencing others to take action
- Meticulous attention to detail and ability to interpret market and competitor insights
Benefits
Comp & perks- 25 days holiday, increasing by 1 day per year of service up to 28 days
- Option to buy back up to 5 extra holiday days each year
- Familiarisation trips to top golf and holiday destinations in the UK and overseas
- Discounts on golf holidays, flights, and hotels
- Annual company away trips for top performers
- Structured training and personalised development plans
- Discounts on golf and sports brands, including Taylormade, Under Armour, and Ping
- Subsidised health club memberships
- Fully funded Employee Assistance Programme (EAP)
- Cycle to Work scheme
- Electric Car scheme with Octopus EV
- Honest feedback and regular coaching sessions
- Opportunities for growth within the team