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HR & People Operations Expert
Your Software Supplier. Design multi-step tasks drawn from real HR work, including payroll operations, workforce planning, policy application, and employee lifecycle processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and evaluating HR processes, including payroll operations and workforce planning, while ensuring compliance with established standards and delivering high-quality outputs on schedule.
Highest-signal resume keywords
Payroll OperationsWorkforce PlanningHR Policy ApplicationProcess DocumentationHR Certification (SHRM, CIPD, PHR)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ProcessesStructured Standards CreationObjective Grading Criteria DefinitionJudgment-Based Task DevelopmentPolicy Document CreationPayroll Report AnalysisHeadcount Data ManagementCompliance FrameworksTraining Assessments
Soft Skills
Strong Written CommunicationStrong Spoken Communication
Tools & Technologies
SpreadsheetsReportsPolicy Documents
Certifications & Qualifications
HR Certification (SHRM, CIPD, PHR)
Industry Keywords
HR OperationsEmployee AgreementsAmbiguous Task Flagging
About the role
Key responsibilities & impact- Design multi-step tasks drawn from real HR work, including payroll operations, workforce planning, policy application, and employee lifecycle processes
- Create realistic reference files and clear instructions for tasks
- Define objective grading criteria enabling consistent evaluation by qualified reviewers
- Build judgment-based tasks whose answers depend on correctly interpreting source materials
- Create or source supporting materials, including policy documents, payroll reports, headcount data, and employment agreements
- Flag ambiguous or ungradable tasks
- Deliver approved tasks on schedule and at the required quality level
Requirements
What you’ll need- 5+ years of hands-on responsibility in payroll, workforce planning, HR policy, or employee lifecycle operations
- Direct ownership of the work, not supervisory-only or adjacent exposure
- Experience creating or applying structured standards: HR policies, payroll checklists, process documentation, compliance frameworks, or training assessments
- Comfortable working across spreadsheets, reports, and policy documents at the same time
- HR certification (SHRM, CIPD, PHR or equivalent) is a plus, but not required
- Strong English, written and spoken — B2 minimum, C1 preferred
Benefits
Comp & perks- 12-month contract
- 10 hours/week
- Remote worldwide
- Flexible freelance/independent contractor arrangement