Program Representative

Youth Villages

. Learn about Youth Villages' programs, improve marketing skills, and keep abreast of competition .

Posted 10/14/2026full-timePortland • Oregon • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building relationships with community providers and referral sources while effectively managing outreach efforts to enhance awareness of services. Proficient in community-based services and skilled in customer service, assessment processes, and maintaining strong organizational practices.

Highest-signal resume keywords

Bachelor's Degree In Social ServicesExperience With Community-Based ServicesStrong Organizational SkillsExcellent Written And Verbal CommunicationAbility To Manage Multiple Priorities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Attention To DetailCustomer Service SkillsRelationship Building

Tools & Technologies

Basic Computer Knowledge

Certifications & Qualifications

Valid Driver’s LicenseProof Of Auto Insurance

Industry Keywords

Mental Health ServicesCommunity OutreachReferral SourcesSocial WorkPsychologyJuvenile Court PersonnelHuman Service WorkersSocial Workers

About the role

Key responsibilities & impact

Learn about Youth Villages' programs, improve marketing skills, and keep abreast of competition
Meet or exceed census goals in an assigned region
Build positive relationships while pursuing case referrals through informational meetings, open houses, trade and agency shows, and other community outreach
Establish relationships with key community providers, including psychologists, psychiatrists, employee assistance agencies, insurance carriers, mental health centers, schools, community groups, juvenile court personnel and judges, human service workers, and social workers
Identify new referral sources and build relationships with existing referrers
Respond to customer service needs and monitor customer satisfaction
Complete pre-placement assessments to secure funding and communicate progress and barriers to appropriate customers
Identify key state-level contacts to assess statewide mental health services and the needs of children and families
Maintain ongoing contact with referral sources through presentations, meetings, phone calls, emails, mailings, and other outreach
Engage in mass mailing/emailing, cold calls, and other efforts to increase awareness of Youth Villages
Manage a large base of diverse referral sources and understand their needs to facilitate referral and assessment processes
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in social services field (required)
Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
Experience with community-based services (required)
Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance
Strong organizational skills and attention to detail
Excellent written, verbal, and oral skills
Ability to manage multiple priorities simultaneously
Basic computer knowledge
Ability to maintain a flexible schedule
Master’s degree in a social services discipline (preferred)

Benefits

Comp & perks

Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 week paid vacation (full-time) / 1 week paid vacation (part-time)
12 paid sick days per year
11 paid holidays
Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)
Tuition reimbursement and licensure supervision
Growth & development through continuous training
Clinical and administrative advancement opportunities
Community-based staff will be reimbursed for applicable mileage