Salesforce Product Manager

Youth Villages

. Work closely with the Director, senior leadership, and departments .

Posted 10/26/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Salesforce management and product management, with a strong ability to translate business needs into actionable requirements. Proven skills in data management, project oversight, and cross-functional collaboration are essential for success in this role.

Highest-signal resume keywords

Salesforce ManagementProduct ManagementData Management PracticesProject ManagementSalesforce Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceData ManagementProduct RoadmappingBusiness Requirements GatheringSystem IntegrationTechnical ConsultingAnalytics ReportingUser Account MaintenanceSystem AuditsVendor Management

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsInfluencing SkillsTeam Collaboration

Tools & Technologies

SalesforceHelp Desk SystemsData Flow Management ToolsProject Management ToolsIntegration Platforms

Certifications & Qualifications

Salesforce Certified Platform Administrator IISalesforce Certified Agentforce Nonprofit ConsultantSalesforce Certified Application ArchitectSalesforce Certified Platform Strategy DesignerSalesforce Certified Platform User Experience Designer

Industry Keywords

Nonprofit OrganizationsProduct LicensingOperational Data NeedsBusiness ProcessesTechnical Training

About the role

Key responsibilities & impact

Work closely with the Director, senior leadership, and departments
Operate as a functional leader alongside Product Analysts to manage Salesforce
Serve as system lead for Salesforce and related systems and integrations
Support Salesforce and other system integrations and coordinate data flow between systems
Prepare and maintain short- and long-term product roadmaps
Guide Product Analysts in discovery, business requirements gathering, and documentation into features, stories, and tasks
Translate business needs into requirements and update them as needed
Ensure solutions follow best practices and meet business needs
Oversee administrative functions including user account maintenance and workflows
Manage help desk tickets and support Product Analysts with product requests
Oversee functional, technical, and system design training and documentation
Complete regular internal system audits and prepare for upgrades
Act as technical lead for all Salesforce projects
Partner with Product Analysts and stakeholders to document current and future state business processes
Work with internal and external teams to understand operational data needs and align solutions
Facilitate testing of new functionality and manage rollouts
Report analytics on platform utilization and functionality
Monitor and evaluate new technologies and features and advise on potential product applications
Manage vendor relationships, including product licensing

Requirements

What you’ll need

Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Demonstrated understanding of data and data management practices, specifically ability to work with data users to ensure data collection and management adhere to best practices
Ability to assess the impact of new requirements on current platforms and all upstream and downstream applications, systems, and processes
Excellent skills and experience in product and project management
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally, upwards, and external vendors
Ability to communicate across all levels of the organization and work with diverse project team
Exceptional verbal and written communication skills
Strong analytical and problem-solving skills
Ability to regularly learn and adopt new technology
Ability to influence cross-functional teams without formal authority
Demonstrated experience managing employees
Bachelor’s degree in Computer Science, Business, Engineering, or related field or equivalent experience
3+ years of product management or similar experience
7+ years of Salesforce experience
2+ years of technical consulting experience strongly preferred
Experience working with nonprofit organizations required
Salesforce Certified Platform Administrator II certification required
Salesforce Certified Agentforce Nonprofit Consultant certification required
Salesforce Certified Application Architect certification required
Salesforce Certified Platform Strategy Designer certification nice to have
Salesforce Certified Platform User Experience Designer certification nice to have
Salesforce Certified System Architect certification nice to have
Salesforce Certified Technical Architect certification nice to have
Salesforce Certified Platform Data Architect certification nice to have
Salesforce Certified Platform Development Lifecycle and Deployment Architect certification nice to have
Salesforce Certified Platform Identity and Access Management Architect certification nice to have
Salesforce Certified Platform Sharing and Visibility Architect certification nice to have
Salesforce Certified Omnistudio Developer certification nice to have
Secure, private home office workplace with reliable high-speed internet connection

Benefits

Comp & perks

Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 week paid vacation (full-time) / 1 week paid vacation (part-time)
12 paid sick days per year
11 paid holidays
Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)
Tuition reimbursement and licensure supervision
Growth & development through continuous training
Clinical and administrative advancement opportunities