Quality Assurance Manager

Zaden Technologies

. Own the quality control plan for a Defense Health Agency infrastructure program .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $114,000 - $132,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in quality assurance and quality control for IT services, with a focus on developing and executing quality control plans for government contracts. Possesses strong capabilities in corrective action processes and root-cause analysis, ensuring compliance with performance requirements.

Highest-signal resume keywords

Quality AssuranceQuality Control Plan DevelopmentCorrective Action ProcessesRoot-Cause AnalysisGovernment Contract Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality ControlPerformance Requirements InspectionEvidence Preparation for Quality SurveillanceCross-Training for Backup RolesIT Services Quality Control

Certifications & Qualifications

ISO 9001ISO/IEC 20000ITIL CertificationActive Secret Clearance

Industry Keywords

Defense Health AgencyGovernment ContractQuality SurveillanceBackground InvestigationU.S. Citizenship

About the role

Key responsibilities & impact

Own the quality control plan for a Defense Health Agency infrastructure program
Write and run the quality control plan, including cross-trained backups for single-person roles
Inspect deliverables and service performance against the performance requirements summary
Run corrective actions and root-cause reviews
Prepare evidence for government quality surveillance
Support a new Defense Health Agency program
Start work in alignment with the program start, contingent upon contract award

Requirements

What you’ll need

5 or more years in quality assurance or quality control for IT services
Experience building and running a quality control plan on a government contract
Experience with corrective action and root-cause processes
U.S. citizenship
Ability to obtain and keep the background investigation DHA designates for this position
ISO 9001 or ISO/IEC 20000 experience (nice to have)
ITIL certification (nice to have)
Active Secret clearance or higher (nice to have)

Benefits

Comp & perks

Remote work from Huntsville, Alabama, or anywhere in the continental U.S. through government-approved virtual desktop access
Trips to Chantilly when the work needs them
AI-assisted application organization and prioritization with human review of every application
Reasonable accommodation support for applying or interviewing