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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience with SAP HCM Payroll and a solid understanding of Danish payroll processes and legislation, ensuring effective system solutions and compliance with local regulations. Proven ability to analyze requirements, manage change requests, and collaborate with technical teams to deliver high-quality outcomes.
Highest-signal resume keywords
SAP HCM PayrollDanish Payroll ProcessesKMD NettolønAnalytical Problem-SolvingTechnical Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP HCMSAP Time ManagementSystem ConfigurationTroubleshootingChange ManagementTechnical TestingIncident InvestigationSystem OptimisationRequirements AnalysisDocumentation
Soft Skills
Structured ApproachOwnershipCollaborationContinuous ImprovementKnowledge Sharing
Tools & Technologies
KMD Service PackagesBPO SolutionsAMS
Industry Keywords
Payroll OutsourcingManaged ServicesDanish LegislationCollective Agreements
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support ZCC with SAP HCM, SAP Payroll, SAP Time Management, and KMD Nettoløn-related system changes and adjustments
- Analyse requirements received through ZCC and translate them into stable and effective system solutions
- Configure, maintain, and optimise SAP HCM Payroll functionality
- Investigate incidents and system issues, identify root causes, and recommend sustainable solutions
- Support BPO and cloud-related customer solutions through system expertise and high-quality deliveries
- Manage change requests from analysis and documentation through implementation
- Collaborate with IT Development on technical solutions, developments, and system corrections
- Support technical testing and resolve system-related defects identified during testing
- Work with ZCC on technical aspects of business testing and implementation
- Contribute to the development and maintenance of KMD service packages and related documentation
- Collaborate with ZCC, IT Development, Service Delivery Managers, and local, nearshore, and offshore colleagues
- Ensure solutions support Danish payroll legislation, collective agreements, and agreed business processes
- Share knowledge and contribute to standardisation and continuous improvement within AMS
Requirements
What you’ll need- Several years of practical experience with SAP HCM Payroll in Denmark
- Experience with SAP HCM and preferably SAP Time Management
- Experience with KMD Nettoløn is a strong advantage
- Solid understanding of Danish payroll processes and legislation
- Experience with system changes, configuration, troubleshooting, and technical documentation
- Experience from AMS, managed services, payroll outsourcing, BPO, or a similar environment
- Strong analytical and problem-solving skills
- A structured approach and the ability to take ownership from requirement to completed solution
- The ability to collaborate effectively with ZCC, IT Development, and technical colleagues
- Professional proficiency in Danish and English, both written and spoken
Benefits
Comp & perks- Flexible working arrangements, including remote work options
- Opportunities for training, professional development, and knowledge sharing
- Competitive salary based on experience and qualifications
- Health insurance, including coverage for children under 24
- Free office parking facilities