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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management, client communication, and WordPress website maintenance, ensuring timely delivery of digital marketing projects. Capable of coordinating cross-functional teams and translating complex concepts into actionable plans.
Highest-signal resume keywords
Project ManagementClient-Facing SkillsWordPress ProficiencySEO and PPC ExperienceOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementWordPress MaintenanceSEOPPCWeb DevelopmentContent MarketingBudget TrackingTechnical TroubleshootingProcess ImprovementDigital Marketing KPIs
Soft Skills
CommunicationDetail-OrientedProactive MindsetTeam CollaborationTime Management
Tools & Technologies
Project Management ToolsWordPressWooCommerceShopify
Industry Keywords
Digital MarketingAdvertising AgencyClient AccountsProject TimelinesCross-Functional Teams
Tech Stack
Tools & technologiesWordPress
About the role
Key responsibilities & impact- Own day-to-day management of client accounts, serving as the primary point of contact for project status, timelines, and deliverables
- Build and maintain project timelines, ensuring deadlines are met across SEO, PPC, web development, and content work
- Coordinate cross-functional teams to keep projects moving on time, on budget, and on strategy
- Manage ongoing WordPress website maintenance, including updates, plugin management, backups, and routine troubleshooting
- Serve as a first point of response when a client's website goes down or has a technical issue
- Track project scope, budgets, and hours, flagging risks and changes
- Facilitate client check-ins, status calls, and internal team meetings
- Maintain accurate records in project management tools
- Identify bottlenecks and process gaps and recommend improvements
- Escalate issues early and proactively, bringing solutions to the team
Requirements
What you’ll need- Proven experience managing multiple projects and deadlines simultaneously in a fast-paced environment
- Strong client-facing skills, with the ability to build trust and communicate clearly under pressure
- Reliable and punctual, with a strong sense of personal accountability and ownership over your work
- Proficiency with WordPress, comfortable navigating the backend, troubleshooting common issues, and coordinating updates
- Strong organizational, planning, and prioritization skills
- Excellent written and verbal English communication
- Ability to translate marketing and technical concepts into clear, actionable plans for clients and teammates
- Detail-oriented with a strong sense of follow-through
- Calm under pressure, with a proactive, solution-first mindset, especially in urgent or time-sensitive situations
- Comfortable working closely within a small team where everyone contributes beyond their core role
- 2+ years of project management experience in a digital marketing or advertising agency (nice to have)
- Hands-on experience with WordPress, including basic troubleshooting and site maintenance (nice to have)
- WooCommerce and Shopify experience (nice to have)
- Experience working across SEO, PPC, web development, and content marketing disciplines (nice to have)
- Understanding digital marketing KPIs and how they tie back to client goals (nice to have)
