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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud prevention and risk management within merchant acquiring, with a strong focus on transaction monitoring, chargeback management, and compliance with regulatory standards. Proficient in identifying fraud typologies and implementing effective mitigation strategies across payment processing environments.
Highest-signal resume keywords
Merchant Acquiring ExperienceFraud PreventionTransaction MonitoringCard Scheme KnowledgeRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud TypologiesTransaction Monitoring ControlsChargeback ManagementMerchant Risk AssessmentPayment ProcessingAML/CTF RequirementsPCI DSS ComplianceMerchant OnboardingUnderwritingFraud Mitigation Strategies
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsStakeholder ManagementJudgment
Industry Keywords
Card AcceptanceAuthorisationClearingSettlementUK Payment SystemsFaster PaymentsFinancial Crime OperationsRisk ControlsDisputesRefunds
About the role
Key responsibilities & impact- Support fraud monitoring and risk controls across merchant acquiring products, including card acceptance, authorisation, clearing, and settlement
- Contribute fraud and risk input across the end-to-end acquiring lifecycle, from merchant onboarding and underwriting through to live transaction monitoring and settlement
- Work with card schemes, including Visa and Mastercard, acquiring partners, processors, and gateways to manage operations and resolve acquiring-related issues
- Identify and monitor fraud typologies relevant to merchant acquiring, including card-not-present fraud, friendly fraud, and chargeback abuse
- Support mitigation strategies
- Support merchant KYB/KYC and underwriting with Risk and Compliance
- Monitor and help manage disputes, chargebacks, refunds, and scheme queries, ensuring thresholds and SLAs are met
- Operate in line with regulatory and scheme guidelines, including card scheme rules, AML/CTF requirements, and industry standards
- Detect, investigate, and mitigate fraud across Zeller's platform
- Identify suspicious patterns and trends, conduct investigations, and implement new fraud controls
Requirements
What you’ll need- 2+ years' experience in merchant acquiring, payments, transaction monitoring, fraud prevention, merchant risk, or financial crime operations within a UK regulated financial services environment
- Hands-on experience in merchant acquiring or card payments, including working with card schemes, acquiring partners, payment processors, or gateways
- Solid understanding of merchant onboarding, underwriting, and transaction lifecycles
- Experience monitoring and investigating transaction activity, identifying fraud trends, anomalies, and emerging fraud typologies within payments or merchant acquiring environments
- Knowledge of fraud typologies, transaction monitoring controls, chargeback management, merchant risk, and fraud mitigation strategies
- Understanding of card payment processing, including authorisation, clearing, settlement, disputes, chargebacks, refunds, and UK payment systems such as Faster Payments (FPS)
- Experience supporting merchant onboarding and ongoing merchant risk monitoring activities
- Working knowledge of card scheme rules, PCI DSS requirements, AML/CTF obligations, and payment industry standards
- Strong analytical, problem-solving, and investigation skills
- Strong communication and stakeholder management skills
- Ability to work independently, manage competing priorities, and exercise sound judgement with minimal supervision
Benefits
Comp & perks- An opportunity to shape and build the future of Zeller from the ground up in the UK
- A competitive salary package, including equity from an early stage
- A balanced, progressive, and supportive work environment
- Endless learning and development opportunities
- Excellent parental leave and other leave entitlements
- Being part of a fast-growing and ambitious scale-up