Senior People Operations Specialist

Zello

. Own semi-monthly multi-state payroll, benefits and 401(k) administration, leaves of absence, HRIS administration, and employee lifecycle processes .

Posted 11/3/2026full-timeAustin • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-state payroll, benefits, and HRIS administration while leveraging AI and automation to enhance People Operations processes. Proven ability to establish controls, improve onboarding, and coordinate complex employment matters.

Highest-signal resume keywords

Multi-State Payroll ManagementHRIS AdministrationAI and Automation ImplementationCompliance UnderstandingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll AdministrationBenefits AdministrationHRIS ConfigurationData Integrity ManagementSpreadsheets ProficiencyReconciliation SkillsProcess AutomationEmployee Lifecycle ManagementPerformance Review ManagementProject Planning

Soft Skills

Problem-SolvingRisk AnticipationRecommendation DevelopmentOperational ExecutionCommunication

Tools & Technologies

HRIS PlatformsAI-Enabled WorkflowsEmployee Self-Service Tools

Industry Keywords

People OperationsComplianceImmigration CoordinationInternational EmploymentStartup Environment

About the role

Key responsibilities & impact

Own semi-monthly multi-state payroll, benefits and 401(k) administration, leaves of absence, HRIS administration, and employee lifecycle processes
Own HRIS workflows, configuration, reporting, and data integrity
Use AI and automation to streamline People Operations processes while maintaining accuracy and confidentiality checks
Coordinate state employment registrations, filings, I-9/E-Verify, immigration cases with outside counsel, and international employment administration
Evaluate, select, and implement the next HRIS/payroll platform
Build project plans, manage milestones, and coordinate with Finance, IT, and external partners
Improve onboarding and simplify employee-facing processes and People information access
Manage operational execution of performance reviews, compensation cycles, and recurring People initiatives
Establish priorities, anticipate risks, make recommendations, and drive initiatives through completion
Document People Operations processes, improve audit readiness, and reduce dependence on individual knowledge

Requirements

What you’ll need

Meaningful hands-on People Operations experience
Independently managing multi-state U.S. payroll, benefits, and HR systems
Comfort with spreadsheets, reconciliations, and complex data
Ability to establish controls that catch errors before they impact employees
Experience improving or automating recurring processes
Ability to use AI and technology while validating outputs
Understanding of compliance and sound judgment in ambiguous situations
Ability to manage semi-monthly multi-state payroll, benefits, 401(k) administration, leaves of absence, HRIS administration, and employee lifecycle processes
Bonus: experience leading an HRIS or payroll implementation
Bonus: experience coordinating immigration, international employment, or complex leaves
Bonus: experience building AI-enabled workflows or employee self-service tools
Bonus: experience improving onboarding or employee programs
Bonus: experience in a startup or scale-up environment
Ability to work in the Austin office four days a week

Benefits

Comp & perks

Competitive pay
Equity with significant upside
Flexible schedules and time off
Sabbatical after every five years of service
Ping-pong table
Free snacks in the break room