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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international freight shipments across various modes of transport while ensuring compliance with regulations and optimizing supply chain processes. Strong communication and problem-solving skills are essential for effective client relationship management and operational decision-making.
Highest-signal resume keywords
International Transportation KnowledgeShipping Documentation ExpertiseDigital Logistics Platform ProficiencyClient Relationship ManagementOperational Decision-Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
International TransportationShipping ProcessesAir Waybills (AWBs)CMRsBills of LadingInvoicesPacking ListsFreight DocumentationCargo MovementsSupply Chain Efficiency
Soft Skills
Strong Communication SkillsCustomer-Focused Problem-SolvingAdaptabilityTime ManagementTeamworkCollaborationCritical ThinkingConflict ResolutionAttention to Detail
Tools & Technologies
Digital Logistics Platforms
Industry Keywords
International Trade LawsCustoms RegulationsFreight ForwardersThird-Party Logistics ProvidersShipment Metrics
About the role
Key responsibilities & impact- Manage international freight shipments end-to-end across air, sea, road, and rail
- Coordinate with clients, carriers, and third-party logistics providers
- Maintain accurate shipment data on the digital platform
- Monitor shipment progress and address delays or disruptions
- Produce and review shipping documentation, including AWBs, CMRs, Bills of Lading, Invoices, and Packing Lists
- Communicate shipment updates and solutions to clients
- Ensure compliance with international shipping regulations and company policies
- Identify opportunities to optimise operational processes and supply chain efficiency
- Collaborate with internal teams to resolve issues and improve service quality
- Provide client-operation insights to shape supply chain strategies
- Report to the US Operations Manager
Requirements
What you’ll need- Strong communication skills
- Customer-focused problem-solving ability
- Adaptability in dynamic, fast-paced environments
- Time management and prioritisation skills
- Teamwork and collaboration skills
- Organisation and methodical shipment management
- Critical thinking and operational decision-making
- Conflict resolution skills
- In-depth knowledge of international transportation, supply chain processes, shipping modes, and cargo movements
- Proficiency with digital logistics platforms
- Expertise producing and reviewing Air Waybills (AWBs), CMRs, Bills of Lading, Invoices, Packing Lists, and other shipping documents
- Familiarity with international trade laws, customs regulations, and freight documentation
- Ability to track shipment metrics, identify trends, and implement process improvements
- Client relationship management capability
- Attention to detail and data integrity
- Experience working with carriers, freight forwarders, and third-party logistics providers
- Availability for the 9pm–5:00am EST night shift and potential weekend work
Benefits
Comp & perks- Night shift contractor role, 9pm–5:00am EST
- Potential weekend work
- Remote work
- Learning investment and professional development environment