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Zendesk

GTM Enablement Specialist

Zendesk

. Partner with regional SDR/BDR leaders to improve rep productivity, pipeline generation, and bookings per head .

Posted 10/9/2026full-timeLisbon • PortugalJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Sales Development with a focus on prospecting, pipeline generation, and coaching. Proficient in utilizing AI-enabled tools and data analysis to enhance sales performance and optimize training programs.

Highest-signal resume keywords
Sales Development ExperienceProspecting and Pipeline CreationAI-Enabled Tools ProficiencyCoaching and Training SkillsCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
ProspectingPipeline GenerationData AnalysisSales Engagement ToolsObjection HandlingQualificationConversionPerformance MetricsCoachingTraining
Soft Skills
CommunicationFacilitationInfluencingCollaborationAnalytical Mindset
Tools & Technologies
SalesforceGongSales NavigatorOutreachSalesloftZoomInfo
Industry Keywords
SaaSHigh-Growth EnvironmentSales Development RepresentativeBusiness Development RepresentativeOutbound Prospecting

About the role

Key responsibilities & impact
  • Partner with regional SDR/BDR leaders to improve rep productivity, pipeline generation, and bookings per head
  • Translate field performance data into action plans that improve execution
  • Use AI-enabled tools to identify prospecting insights and support decision-making
  • Track and report the impact of prospecting programs and coaching interventions
  • Deliver in-person and virtual onboarding programs for new BDRs
  • Equip new hires with messaging, tools, behaviors, and habits needed to achieve productivity targets
  • Analyze prospecting data and optimize cadences, messaging, talk tracks, and channel mix
  • Identify and scale best practices across regions
  • Coach SDR/BDR reps on prospecting fundamentals, objection handling, qualification, and conversion
  • Conduct field coaching, call reviews, and tactical training
  • Partner with regional leaders to adapt global programs to local needs
  • Collaborate with Marketing, Enablement, Business Operations, and Product teams on content, tools, insights, workflows, and messaging strategy

Requirements

What you’ll need
  • 2–4+ years in Sales Development, preferably in a high-growth SaaS environment
  • Experience as a high-performing BDR/SDR, ideally with demonstrated success in prospecting, pipeline creation, and conversion
  • Familiarity with frontline sales development and ability to coach from experience
  • Deep understanding of outbound prospecting tactics and modern sales engagement tools such as Salesforce, Gong, Sales Nav, Outreach, Salesloft or ZoomInfo
  • Strong analytical mindset and ability to use data and AI-enabled tools to identify trends, diagnose issues, and measure impact
  • AI fluency and curiosity; comfortable using AI-powered tools to improve productivity and scale learning, coaching, and enablement resources
  • Excellent communication and facilitation skills, with ability to influence reps and leaders
  • Strong cross-functional collaboration skills in a fast-moving, performance-driven environment
  • Passion for building repeatable systems that improve productivity and pipeline outcomes

Benefits

Comp & perks
  • Hybrid way of working with flexibility to work remotely for part of the week
  • Opportunity to shape prospecting excellence across the organization
  • Fulfilling and inclusive experience
  • Equal opportunity employment
  • Reasonable accommodations for applicants with disabilities and disabled veterans