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Zendesk

Product Marketing Manager

Zendesk

. Lead strategy, development, and execution of comprehensive go-to-market launches for multi-product solutions and select industries .

Posted 10/16/2026full-timeFlorida • United StatesSeniorLead💰 $127,000 - $191,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in B2B SaaS product marketing, with a focus on developing and executing go-to-market strategies for multi-product solutions. Proficient in storytelling and translating complex concepts into compelling narratives that drive business value.

Highest-signal resume keywords
B2B SaaS Product Marketing ExperienceAdvanced AI Tool ProficiencyCross-Functional LeadershipData-Driven Marketing MetricsSolution-Centric GTM Strategies

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Solutions MarketingMessaging FrameworksSales Enablement ProgramsCompetitive ResearchBuyer Intelligence AnalysisGTM Campaign Performance MeasurementValue-Based Selling MethodologiesROI CalculatorsPitch DecksCustomer Case Studies
Soft Skills
Exceptional StorytellingClear CommunicationCollaboration
Industry Keywords
Customer Experience (CX)CRMEnterprise HelpdeskEnterprise Buying CyclesPersona Dynamics

About the role

Key responsibilities & impact
  • Lead strategy, development, and execution of comprehensive go-to-market launches for multi-product solutions and select industries
  • Craft solution-level positioning, messaging frameworks, and narrative arcs for target personas and decision-makers
  • Create solution briefs, whitepapers, ROI calculators, pitch decks, and customer case studies
  • Partner with Product Management, Product Marketing, and Sales to translate cross-product capabilities into business-value solutions
  • Develop and deliver sales enablement programs, training modules, and tools for global sales teams
  • Conduct competitive research and buyer intelligence analysis
  • Measure, analyze, and optimize GTM campaign performance to drive cross-sell, up-sell, and new business pipeline growth

Requirements

What you’ll need
  • 10+ years of progressive B2B SaaS product marketing experience
  • Advanced AI tool proficiency for daily work and key projects
  • Experience in solutions marketing, packaging integrated multi-product suites, or messaging complex ecosystem solutions
  • Exceptional storytelling and ability to translate complex technical concepts into clear, value-driven business narratives
  • Strong cross-functional leadership aligning Product, Sales Enablement, and Field Marketing teams
  • Deep understanding of enterprise buying cycles, persona dynamics, and value-based selling methodologies
  • Data-driven marketing metrics experience impacting pipeline and revenue growth
  • 10+ years of dedicated experience in B2B technology or SaaS product marketing
  • Direct experience developing and launching solution-centric or multi-product GTM strategies
  • Experience marketing solutions within Customer Experience (CX), CRM, or Enterprise Helpdesk ecosystems
  • Must attend the local office for part of the week
  • United States work location

Benefits

Comp & perks
  • Bonus eligibility
  • Benefits or related incentives
  • Hybrid work arrangement with remote flexibility for part of the week
  • Global diversity, equity, and inclusion initiatives
  • Reasonable accommodations for applicants with disabilities and disabled veterans