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Zendesk

Sales Development Representative

Zendesk

. Drive new business and deliver on the strategy for the region .

Posted 10/22/2026full-timeMexico City • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to consultative sales with a focus on customer experience and collaboration. Proven ability to manage leads, qualify opportunities, and exceed sales targets in a dynamic environment.

Highest-signal resume keywords
Consultative SalesCustomer CentricityLead ManagementSales Target AchievementExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales ExperienceCRM ManagementUpsellingCross-SellingBusiness Development
Soft Skills
CuriosityTeam CollaborationSelf-Starter AttitudePositive MindsetEnergetic Approach
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree
Industry Keywords
SaaS SalesInbound LeadsCustomer ExperienceMetrics OverachievementBusiness Internship

About the role

Key responsibilities & impact
  • Drive new business and deliver on the strategy for the region
  • Manage a high volume of hot inbound leads in the CRM
  • Qualify high-value and top-quality opportunities for Account Executives
  • Upsell and cross-sell before passing opportunities to Account Executives
  • Find new and better ways to work
  • Overachieve on targets and metrics
  • Build an outstanding customer experience as the face of the brand
  • Learn and develop toward a Sales career
  • Help build a fun, energetic, and collaborative team environment

Requirements

What you’ll need
  • Passion to kick-start or continue a career in consultative sales
  • Experience in Sales is a bonus but not essential if you have a Bachelor’s or Master’s degree
  • Business experience, preferably SaaS sales or a business internship
  • Examples of being customer centric and curious
  • “Can Do” / “Winner” attitude
  • Hunger and self-starter commitment to overachieve and succeed
  • Excellent written and verbal communication skills
  • Proficient in English
  • Must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico)

Benefits

Comp & perks
  • Hybrid way of working with flexibility to work remotely for part of the week
  • In-person collaboration, connection, and learning at Zendesk offices
  • Inclusive workplace experience
  • Reasonable accommodations for applicants with disabilities and disabled veterans