Sales Engineer

Zendesk

. Own the technical execution and delivery of customized product demonstrations, technical sandboxes, and tailored prototypes .

Posted 9/17/2026full-timeSão Paulo • BrazilJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering customized product demonstrations and proof-of-concepts using modern programming languages and AI technologies. Proficient in building API integrations and collaborating with cross-functional teams to translate technical solutions into functional outcomes.

Highest-signal resume keywords

API Integration DevelopmentREST/SOAP API ExperienceJavaScript, Python, Node.js ProficiencyAI Technologies FamiliarityCloud Ecosystem Knowledge (AWS, GCP, Azure)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationREST APISOAP APIJavaScriptPythonNode.jsPrompt EngineeringLarge Language ModelsCloud InfrastructureAutomation Templates

Soft Skills

Technical PresentationCollaborationCustomer Engagement

Tools & Technologies

ZendeskMiddleware PlatformsTechnical SandboxesDemo AcceleratorsEnterprise Software Infrastructure

Industry Keywords

Technical Client-Facing RoleQuantitative DisciplineContact Center ArchitectureTechnical ReviewsSecurity Questionnaires

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformJavaScriptNode.jsPythonSOAP

About the role

Key responsibilities & impact

Own the technical execution and delivery of customized product demonstrations, technical sandboxes, and tailored prototypes
Develop production-ready proof-of-concepts demonstrating Zendesk’s platform and AI capabilities
Build and maintain API integrations connecting Zendesk to complex client technology stacks
Use REST APIs, webhooks, middleware platforms, and modern cloud infrastructure
Partner with account teams on technical validations, security and architecture questionnaires, and developer-to-developer technical reviews
Build, maintain, and document reusable code snippets, demo accelerators, and automation templates
Continuously develop skills in large language models, prompt engineering, and autonomous agent frameworks
Work closely with customers, developers, account teams, and senior specialists to translate technical possibilities into functional solutions

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Business Analytics, Economics, Statistics, or a related highly quantitative, technical discipline
2 to 4 years of professional experience in a technical client-facing role or as a hands-on Software Developer
Hands-on experience or academic proficiency with modern programming languages and web technologies, such as JavaScript, Python, and Node.js
Experience working with REST/SOAP APIs
Foundational interest in AI technologies, including prompt engineering, LLMs, and autonomous software workflows
Ability and willingness to travel between 30% and 50% annually
Familiarity with enterprise software infrastructure, cloud ecosystems (AWS, GCP, or Azure), or modern contact center architectures
Experience presenting technical or architectural concepts to technical and non-technical audiences
Portfolio of personal projects, GitHub contributions, or technical blogs demonstrating passion for building

Benefits

Comp & perks

Hybrid way of working with flexibility to work remotely for part of the week
Opportunity to work in person at Zendesk offices to connect, collaborate, and learn
Inclusive workplace and equal opportunity employment
Reasonable accommodations for applicants with disabilities and disabled veterans