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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quota-carrying sales roles with a focus on Conversational AI solutions, leveraging strong communication skills to build customer relationships and deliver tailored product demonstrations. Proven ability to identify sales opportunities and collaborate effectively with sales teams to achieve targets.
Highest-signal resume keywords
Quota-Carrying Sales ExperienceConversational AI SolutionsNative Spanish SpeakerAI Suite Portfolio KnowledgeTailored Product Demos
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Quota AchievementValue-Based SellingCommercial Model ConstructionAI Proofs of ConceptSales Target ExceedingCustomer Relationship BuildingForecasted Automation RatesDeal Pursuit SupportProduct Update CommunicationMarket Insight Analysis
Soft Skills
Excellent Communication SkillsInterpersonal Skills
Industry Keywords
Artificial Intelligence TechnologiesCX SpaceOverlay AE RoleContact Centres
About the role
Key responsibilities & impact- Own and achieve sales quotas within a defined Zendesk territory
- Collaborate with the core sales team on strategic plans for existing accounts and new business
- Build and nurture customer relationships using value-based selling
- Lead and support approved AI proofs of concept
- Identify expansion and cross-sell opportunities with AI and core Success teams
- Construct commercial models and advise on usage requirements and forecasted automation rates
- Act as a subject matter expert for AI solutions
- Own enablement initiatives across an assigned territory
- Communicate product updates, sales plays and market insights to Core AEs
- Support deal pursuit teams with sales, industry, product and communication expertise
- Build and present tailored AI product demos
Requirements
What you’ll need- Proven experience in a quota-carrying sales role
- Focus on Conversational AI solutions or the CX space preferable
- Native Spanish Speaker
- Track record of meeting or exceeding sales targets
- Excellent communication and interpersonal skills
- Willingness to travel as needed
- Experience in an overlay AE/co-sell role preferable
- In-depth practical knowledge and understanding of the AI Suite portfolio
- Ability to build and present demos tailored to customers' specific needs
- In-depth knowledge of artificial intelligence technologies and their practical application in contact centres
Benefits
Comp & perks- Flexible working arrangement, including the ability to work remotely for part of the week
- Opportunity to come together in person at Zendesk offices to connect, collaborate and learn
- Inclusive workplace experience
- Reasonable accommodations for applicants with disabilities and disabled veterans