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Zendesk

Senior Business Development Representative

Zendesk

. Engage with prospects and clients to understand business and organisation challenges and pain points .

Posted 10/12/2026full-timeIndiaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business development capabilities within the SMB segment, particularly in the India and South Asia region, with a focus on generating high-value sales pipelines and providing exceptional customer experiences.

Highest-signal resume keywords
Business Development ExperienceSales Pipeline ManagementExcellent Communication SkillsInterpersonal SkillsOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Competitive MindsetSelf-StarterStrong Writing SkillsStrong Speaking SkillsStrong Listening Skills
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
SMB AccountsProspectingCustomer ExperienceSales StrategyPipeline DevelopmentAsia Region

About the role

Key responsibilities & impact
  • Engage with prospects and clients to understand business and organisation challenges and pain points
  • Generate high-value sales pipeline through strategic and targeted prospecting into SMB accounts
  • Collaborate with the Sales team to develop a list of target prospects
  • Develop and manage a pipeline of prospects
  • Provide a top-class customer experience
  • Identify, uncover, and qualify opportunities contributing to pipeline development for sales across Asia
  • Work with sales and product managers, industry sales directors, marketing, and other internal stakeholders

Requirements

What you’ll need
  • No previous experience is required
  • Business Development experience within the SMB segment, particularly managing prospects from the India and South Asia region
  • Minimum of 2 years of experience in a sales-related environment
  • Competitive mindset and self-starter commitment to overachieve and succeed
  • Excellent communication, interpersonal, and organisational skills
  • Strong writing, speaking, and listening skills
  • Bachelor's degree is preferable

Benefits

Comp & perks
  • Hybrid work arrangement with flexibility to work remotely for part of the week
  • Onsite connection, collaboration, learning, and celebration
  • Inclusive workplace
  • Reasonable accommodations for applicants with disabilities and disabled veterans