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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B SaaS and AI sales, with a strong ability to navigate complex, multi-stakeholder sales cycles and exceed revenue goals. Proficient in building relationships with senior leaders and translating technical concepts into business value.
Highest-signal resume keywords
B2B SaaS SalesGenerative AI KnowledgeConsultative SellingTerritory PlanningDeal Closing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingAccount ResearchCustomer OutreachNegotiation SkillsPresentation Skills
Soft Skills
Outstanding CommunicationEntrepreneurial SpiritProactive Problem-Solving
Tools & Technologies
SalesforceClariGongTableauLooker
Industry Keywords
Customer ExperienceEmployee ExperienceMulti-Stakeholder Sales CyclesValue-Centric SalesData-Driven Insights
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Drive new customer acquisition and expand existing partnerships across the Commercial segment
- Lead complex, value-centric sales cycles, including multi-month deals with proof-of-concept stages
- Help business leaders understand Generative AI, automation, and intelligent workflows, translating complex technology into tangible ROI
- Build relationships with VP and C-level decision-makers
- Navigate consultative, multi-stakeholder sales cycles
- Create and execute strategic territory plans using data-driven insights
- Build a strong, high-converting pipeline
- Collaborate with Solution Engineers, Marketing, Customer Success, and leadership
- Present Zendesk product benefits in alignment with customer business objectives
- Provide accurate weekly, monthly, and quarterly forecasts
- Exceed quarterly and annual revenue goals
Requirements
What you’ll need- BA/BS degree or equivalent experience required
- Proven track record in B2B SaaS / AI sales, ideally mid-market or complex deal cycles
- History of hitting or exceeding sales goals
- Outstanding communication, negotiation, and presentation skills
- Experience building trust with senior leaders and navigating consultative, multi-stakeholder sales cycles
- Strong deal closing skills
- Account research, prospecting, and customer outreach skills
- Experience creating and leveraging territory plans
- Genuine interest in AI's impact on customer experience
- Ability to explain value clearly to non-technical audiences
- Entrepreneurial spirit and proactive problem-solving skills
- Willingness to travel to customer locations as needed
- Tools such as Salesforce, Clari, Gong, Tableau, or Looker are bonus points
- Prior experience in Customer Experience (CX) or Employee Experience (EX) software is a bonus
Benefits
Comp & perks- Hybrid way of working
- Flexibility to work remotely for part of the week
- Inclusive workplace experience
- Reasonable accommodations for applicants with disabilities and disabled veterans