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Zenjob

Senior Account Manager – PRO

Zenjob

. Manage and develop your own B2B customer portfolio .

Posted 10/23/2026full-timeBerlin • GermanySeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Account Management with a focus on customer relationship development, upselling, and cross-selling. Proficient in data-driven analysis to drive revenue growth and enhance customer experience.

Highest-signal resume keywords
B2B Account ManagementCustomer Relationship DevelopmentUpselling And Cross-SellingData-Driven AnalysisFluency In German And English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementCommercial AcumenCustomer RetentionGrowth InitiativesRecruiting Process Management
Soft Skills
InitiativeOwnershipCustomer-First MindsetHands-On MentalityStructured Approach
Tools & Technologies
SalesforceCRM Systems
Industry Keywords
Staffing ServicesTemporary Employment

About the role

Key responsibilities & impact
  • Manage and develop your own B2B customer portfolio
  • Drive revenue, customer retention, and growth while identifying upselling and cross-selling opportunities
  • Proactively support customers by phone, video call, and in person
  • Build long-term customer relationships and engage with relevant decision-makers
  • Lead commercial discussions and negotiations
  • Analyze staffing needs, identify suitable working students, and manage the recruiting process through successful placement
  • Support ongoing assignments and coordinate solutions with internal teams to ensure an excellent customer experience
  • Analyze account development based on data and derive growth and improvement initiatives
  • Share best practices and further develop account management collaboration and processes

Requirements

What you’ll need
  • Several years of relevant professional experience in B2B account management, key account management, or a comparable customer-focused commercial role
  • Experience developing customer relationships, ideally through upselling, cross-selling, or identifying additional business opportunities
  • Strong entrepreneurial and commercial acumen
  • Initiative and a strong sense of ownership
  • Customer-first mindset and hands-on mentality
  • Structured, data-driven approach to work
  • Fluency in German and strong command of English
  • Experience in staffing services, temporary employment, or recruiting is a plus
  • Knowledge of Salesforce or comparable CRM systems is a plus

Benefits

Comp & perks
  • 28 vacation days, increasing by 1 day every two calendar years up to a maximum of 30 days
  • 1 paid special leave day per year for volunteering
  • 5 days of paid educational leave
  • Option to take unpaid leave
  • 10 paid days off if your child is absent due to illness
  • €750 annual professional development budget per employee
  • Additional team training budget and internal workshops
  • Mentoring, career coaching, and Zenjob University
  • Hybrid working model: up to 2 remote days per week, with 1 remote day during the first 6 months to support the best possible onboarding
  • Flexible working hours
  • Modern, light-filled office in Berlin-Prenzlauer Berg
  • Dog-friendly work environment
  • €30 monthly subsidy for Urban Sports Club
  • 25% discount on FitX memberships
  • Dedicated meditation room in the office
  • Monthly Monday Lunch, free drinks, and a fruit and vegetable basket
  • Up to €115.05 monthly tax-free meal allowance through Circula
  • Snacks and drinks after our All Hands meetings
  • €40 monthly NAVIT credit for public transport, bike sharing, and more
  • Company pension plan through Finsurancy at attractive group rates
  • Transfer service for existing company pension plans
  • Quarterly team events, plus summer and winter parties
  • Budget for birthdays and work anniversaries