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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable processes, including billing, collections, and account reconciliations, while ensuring compliance with internal controls and accounting procedures. Proficient in utilizing ERP systems and advanced Excel functions to analyze data and improve cash collections.
Highest-signal resume keywords
Accounts Receivable ManagementBilingual in Mandarin ChineseERP Systems ExperienceMicrosoft Excel ProficiencyBilling and Collections Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableBillingCollectionsAccount ReconciliationCash ApplicationData AnalysisRevenue RecognitionAging ReportsInvoice GenerationProcess Improvement
Soft Skills
Organizational SkillsTime ManagementWritten CommunicationVerbal CommunicationProblem-Solving
Tools & Technologies
NetSuiteOracleSAPMicrosoft DynamicsMicrosoft Excel
Industry Keywords
Cloud ServicesTelecommunicationsSaaSData CenterMulti-Entity Environment
Tech Stack
Tools & technologiesCloudERPOracle
About the role
Key responsibilities & impact- Generate and distribute customer invoices accurately and timely according to contracts and company policies
- Review customer contracts and billing schedules for correct billing terms, rates, quantities, and billing periods
- Coordinate with Sales Operations and Customer Success to resolve billing discrepancies
- Support recurring and non-recurring invoice generation and adjustments
- Monitor customer aging reports and follow up on overdue balances
- Contact customers by email and phone regarding outstanding invoices
- Maintain collection notes and documentation
- Escalate high-risk accounts and collection issues to management
- Resolve payment disputes and billing inquiries with customers
- Support collection strategies to reduce DSO and improve cash collections
- Investigate and resolve unapplied cash, payment discrepancies, and short payments
- Reconcile the AR subledger to the General Ledger monthly
- Prepare customer account reconciliations and statements
- Assist with month-end close activities related to accounts receivable
- Prepare AR aging and collection status reports
- Analyze aging trends and identify high-risk accounts
- Support bad debt reserve analysis and write-off documentation
- Assist with audit requests and AR-related schedules
- Maintain compliance with policies, internal controls, and accounting procedures
- Identify process improvements in billing, collections, and cash application
- Participate in ERP and system enhancement projects
- Ensure proper documentation and audit-ready support for AR transactions
Requirements
What you’ll need- Bilingual in Mandarin Chinese is a must
- 3+ years of accounts receivable, billing, or collections experience
- Experience in a multi-entity and high-volume transaction environment preferred
- Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar
- Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus
- Strong understanding of AR processes, cash application, collections, and account reconciliations
- Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
- Experience with ERP systems and customer billing platforms
- Understanding of revenue recognition concepts is a plus
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to work independently and prioritize competing deadlines
- Strong problem-solving and analytical skills
- Customer-service mindset with professionalism and tact
- Ability to collaborate effectively across departments
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement
- Opportunity to work with cross-functional and global teams