AR Specialist

Zenlayer

. Generate and distribute customer invoices accurately and timely in accordance with executed contracts and company policies .

Posted 11/3/2026full-timeRemote • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in accounts receivable processes, including billing, collections, and account reconciliations, while ensuring compliance with company policies and internal controls. Proficient in utilizing ERP systems and Microsoft Excel for data analysis and reporting.

Highest-signal resume keywords

Accounts Receivable ManagementERP Systems ExperienceBilingual in Mandarin ChineseMicrosoft Excel ProficiencyBilling and Collections Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableBillingCollectionsAccount ReconciliationsCash ApplicationData AnalysisRevenue RecognitionAging ReportsInvoice GenerationFinancial Reporting

Soft Skills

Organizational SkillsTime ManagementWritten CommunicationVerbal CommunicationProblem-Solving

Tools & Technologies

ERP SystemsNetSuiteOracleSAPMicrosoft DynamicsMicrosoft ExcelBilling Platforms

Industry Keywords

Cloud ServicesTelecommunicationsSaaSData CenterMulti-Entity Environment

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Generate and distribute customer invoices accurately and timely in accordance with executed contracts and company policies
Review customer contracts and billing schedules to ensure correct billing terms, rates, quantities, and billing periods
Coordinate with Sales Operations and Customer Success teams to resolve billing discrepancies
Support recurring and non-recurring invoice generation and adjustments
Monitor customer aging reports and proactively follow up on overdue balances
Contact customers regarding outstanding invoices through email and phone communication
Maintain detailed collection notes and documentation
Escalate high-risk accounts and collection issues to management
Collaborate with customers to resolve payment disputes and billing inquiries
Support collection strategies to reduce DSO and improve cash collections
Investigate and resolve unapplied cash, payment discrepancies, and short payments
Reconcile AR subledger to the General Ledger monthly
Prepare customer account reconciliations and provide statements upon request
Assist with month-end close activities related to accounts receivable
Prepare AR aging reports and collection status reports
Analyze aging trends and identify high-risk accounts
Support bad debt reserve analysis and write-off documentation
Assist with audit requests and AR-related schedules
Maintain compliance with company policies, internal controls, and accounting procedures
Identify opportunities to improve billing, collections, and cash application processes
Participate in ERP and system enhancement projects
Ensure proper documentation and audit-ready support for AR transactions

Requirements

What you’ll need

Bilingual in Mandarin Chinese is a must
3+ years of accounts receivable, billing, or collections experience
Experience in a multi-entity and high-volume transaction environment preferred
Experience with ERP systems such as NetSuite, Oracle, SAP, Microsoft Dynamics, or similar
Experience in technology, cloud services, telecommunications, SaaS, or data center industries is a plus
Strong understanding of AR processes, cash application, collections, and account reconciliations
Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
Experience with ERP systems and customer billing platforms
Understanding of revenue recognition concepts is a plus
Strong organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently and prioritize competing deadlines
Strong problem-solving and analytical skills
Customer-service mindset with professionalism and tact
Ability to collaborate effectively across departments

Benefits

Comp & perks

Full-time employment