Presales Architect

Zenzero

. Act as the primary technical point of contact for presales engagements, supporting customers and internal stakeholders with expert guidance .

Posted 11/4/2026full-timeRemote • South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and presenting tailored technology solutions, with a strong focus on Microsoft 365, Azure, and Modern Workplace solutions. Capable of producing high-quality technical documentation and collaborating effectively with sales and delivery teams to ensure alignment with customer objectives.

Highest-signal resume keywords

Presales Architect ExperienceSolution Design CapabilitiesMicrosoft 365 ExpertiseAzure Solutions ExpertiseMicrosoft Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution ArchitectureTechnical DocumentationNetworking Solutions DesignMicrosoft Purview Solutions DesignCloud TechnologiesSecurity StandardsImplementation PlanningStakeholder ManagementTechnical Proposal DevelopmentDelivery Estimation

Soft Skills

Communication SkillsPresentation SkillsCollaboration SkillsTime ManagementKnowledge Sharing

Tools & Technologies

ITILPSA ToolsRMM PlatformsStandardised Solution Frameworks

Certifications & Qualifications

MS-100AZ-104AZ-140Fortinet Certifications

Industry Keywords

IT MSPModern IT InfrastructureCloud TechnologiesWorkplace TechnologiesSD-WANZTNASASE

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Act as the primary technical point of contact for presales engagements, supporting customers and internal stakeholders with expert guidance
Partner with Account Managers to understand client requirements and develop tailored technology solutions
Design and present solution architectures, technical proposals, and delivery estimates that align with customer objectives
Produce clear, high-quality technical documentation, including solution overviews, implementation plans, and design diagrams
Ensure all proposed solutions align with best practices, security standards, and customer requirements
Work with the Head of Presales to develop and maintain standardised solution libraries, templates, and frameworks
Collaborate closely with delivery teams to ensure a smooth transition from sales to implementation
Provide technical enablement and knowledge sharing to sales and account management teams

Requirements

What you’ll need

Experience in a Presales Architect, Solution Architect, or similar technical consulting role within an IT MSP or related environment
Strong understanding of modern IT infrastructure, cloud, security, and workplace technologies
Expertise across Microsoft 365, Azure, and Modern Workplace solutions
Excellent communication, presentation, and stakeholder management skills
Ability to manage multiple concurrent presales opportunities while maintaining quality and accuracy
Strong documentation and solution design capabilities
Experience designing and estimating Microsoft Purview-based solutions
Experience designing networking solutions including LAN, WAN, SD-WAN, ZTNA, and SASE
Microsoft certifications such as MS-100, AZ-104, AZ-140, or equivalent
Fortinet certifications
Familiarity with ITIL, project management methodologies, PSA tools, RMM platforms, and standardised solution frameworks

Benefits

Comp & perks

Private health insurance
Generous holiday allowance + a day off on your birthday
Flexible working patterns
Enhanced pension contributions
Regular social events across all our offices