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Service Team Leader
Zeppelin Group. Selling and supporting service solutions for construction machinery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in selling and supporting service solutions for construction machinery, with a strong focus on customer relationships and technical advisory skills. Proficient in managing service teams and coordinating customer service operations effectively.
Highest-signal resume keywords
Technical Vocational TrainingSales AptitudeCustomer Relationship ManagementFluent German SkillsProficiency in MS Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Solutions AdvisoryRepair Quotations PreparationConstruction Machinery MaintenanceSpare Parts CoordinationCustomer Acquisition
Soft Skills
Excellent Communication SkillsCustomer-Focused MindsetHigh Level of Commitment
Certifications & Qualifications
Master Craftsperson QualificationTechnician Qualification
Industry Keywords
Construction MachineryService SolutionsCustomer Service
About the role
Key responsibilities & impact- Selling and supporting service solutions for construction machinery
- Advising customers on technical solutions, repairs, and maintenance for construction machinery
- Coordinating customer service and spare parts orders
- Preparing repair quotations
- Managing relationships with existing customers
- Acquiring new customers
- Leading and developing the service team
Requirements
What you’ll need- Completed technical vocational training or a master craftsperson/technician qualification
- Solid experience working with construction machinery preferred
- Sales aptitude and excellent communication skills
- High level of commitment, with a customer-focused mindset and approach
- Fluent German skills suitable for negotiations
- Good command of English
- Proficiency in standard MS Office applications
Benefits
Comp & perks- Secure position in a stable corporate environment
- Advisory services for work and family matters
- Childcare allowance
- Participation in the company’s annual financial results
- Allowance for capital-forming benefits
- Company pension scheme
- Discounts through Corporate Benefits
- Extensive training and development programs
- Mobile working
- 30 days of annual leave
- Ergonomic consultations and health days
- Onboarding event
- Participation in sports-themed weeks and team events through Z FIT
- Company bicycle