Senior Application/Production Support Engineer, SQL

ZF Group

. Successfully onboard customer fleets, including vehicles, devices, and configurations, into the platform within SLA .

Posted 11/5/2026full-timeChennai • IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in SQL Server and data integration, with a strong focus on onboarding processes and data validation. Proven ability to drive process improvements and resolve complex data issues efficiently.

Highest-signal resume keywords

SQL Server ExpertiseData Integration PipelinesMaster Data Management SystemsTroubleshooting Standards DevelopmentProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData TransformationData ValidationRoot-Cause AnalysisData CleaningBash ScriptingCSV IngestionJSON IngestionXML IngestionTroubleshooting

Soft Skills

Solution-Oriented ApproachAbility to Challenge ProcessesProcess Optimization

Tools & Technologies

JiraConfluenceMS OfficeMS TeamsProfiseeInformatica MDMSAPSalesforce

Industry Keywords

Application SupportProduction SupportOnboarding WorkflowsKnowledge Base ManagementEuropean Shifts

Tech Stack

Tools & technologies

InformaticaLinuxSQL

About the role

Key responsibilities & impact

Successfully onboard customer fleets, including vehicles, devices, and configurations, into the platform within SLA
Standardize and validate data integration pipelines involving SQL and CSV/JSON/XML ingestion
Resolve complex L2 data ingestion and SQL issues within defined SLA
Develop consistent troubleshooting standards and reusable SQL scripts
Identify and eliminate recurring onboarding and data issues through root-cause analysis
Improve onboarding workflows and data validation processes
Contribute to scalable onboarding standards across Bus Connect
Maintain onboarding documentation, troubleshooting guides, and SQL templates
Build and maintain a structured knowledge base
Escalate and resolve product defects with Development and Product teams
Translate customer and data issues into product improvements through feedback loops

Requirements

What you’ll need

Bachelor degree in Engineering Domain (BE/BTECH) or any degree
Minimum 7–10 years of experience as an Application/Production Support Engineer using SQL Server
Willingness to work in European shifts
Knowledge and expertise in master data management systems such as SQL Server, Profisee, and Informatica MDM
Experience with Jira, Confluence, MS Office, and MS Teams
Knowledge of SAP and Salesforce is an advantage
Experience with data transformation and ingestion workflows using CSV/JSON/XML formats
Knowledge of data cleaning and validation
Knowledge of modern Linux distributions and Bash is an advantage
Ability to identify inefficiencies and drive process improvements
Solution-oriented approach and ability to challenge existing processes and propose optimizations

Benefits

Comp & perks

Extensive training programs
Career development opportunities
Clear path for advancement
Opportunities to work on international projects
Collaboration with teams worldwide
Innovative work environment
Diverse and inclusive workplace
Sustainability-focused environment