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Paving Product Specialist
Ziegler Caterpillar. Promote and sell Caterpillar Paving parts and company service capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong mechanical aptitude and familiarity with the asphalt paving and milling industry, providing technical training and customer support while effectively managing customer relationships and sales processes.
Highest-signal resume keywords
Outside Sales ExperienceMechanical AptitudeCustomer Service SkillsTechnical TrainingAsphalt Paving Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Proposal DevelopmentEquipment InspectionQuotation PreparationParts Program DevelopmentNew Machine Start-UpsTechnical Content CreationCustomer Relationship Management
Soft Skills
Communication SkillsProblem ResolutionCollaboration
Tools & Technologies
LANDesk Ticket DistributionCustomer Relationship Management Tool
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Asphalt PavingMillingPaversCold PlanersReclaimersAsphalt CompactorsNew Product IntroductionField Follow Projects
About the role
Key responsibilities & impact- Promote and sell Caterpillar Paving parts and company service capabilities
- Inspect customer equipment; develop proposals and estimates; prepare and deliver quotations
- Develop and sell annual maintenance contracts
- Provide application, repair, and operational assistance on Pavers, Cold Planers, Reclaimers, and Asphalt Compactors
- Serve as the technical training instructor for the Paving Product line
- Lead NPI (New Product Introduction) and FF (Field Follow) projects with CAT and cascade information throughout the organization
- Develop web-based content for sales, technical, parts, and other learning needs
- Assist with Paving tickets through the LANDesk ticket distribution list
- Create technical hot topics and Ziegler service letters for field issues
- Perform new machine start-ups, equipment demonstrations, and formal customer training
- Develop Parts programs to encourage winter season rebuilds
- Work with the Service Writer and Service Manager to open and close work orders, review accuracy, and manage parts and labor charges
- Maintain current customer equipment inventory using a customer relationship management tool
- Stay current with relevant new products and developments
- Maintain customer relations, resolve problems and disputes, and enhance customer relations
- Collaborate with Sales, Service, Parts, and Caterpillar personnel to ensure customer satisfaction
Requirements
What you’ll need- High school diploma/GED required
- 2 or 4 year degree is preferred, but not required depending upon the level of experience
- 2+ years of outside sales experience in the asphalt paving and milling field preferred
- Strong mechanical aptitude & strong familiarity of the asphalt paving and milling industry and equipment
- Excellent technical, communication and customer service skills
- Must have and maintain a clean driving record
- Up to 30% travel
- Ability to push/pull up to 10 lbs
- Ability to lift/carry up to 30 lbs
- Ability to lift bulky objects
- Ability to stand, walk, use hands, talk, hear, rotate neck and trunk, climb stairs and ladders, repetitively bend, kneel, sustain a squat, and reach forward and overhead
- Ability to work indoors and/or outdoors, sometimes in loud noise levels
Benefits
Comp & perks- Health, Dental, Vision and Life Insurance
- 15 days of PTO your first year, accrual starts day 1
- 9 paid holidays
- 401(k) plan with company contribution and match
- HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
- Short-Term and Long-Term Disability Insurance, FSA & EAP
- Paid Parental Leave & Funeral Leave
- Fitness membership discount
- Education Assistance
- Work/life balance
- Ongoing professional development and training