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Zifo

ELN Analyst – Benchling

Zifo

. Report to the Head of Benchling Practice at Zifo .

Posted 10/28/2026full-timeFoster City • California • United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in translating scientific workflows into scalable Benchling solutions, with a strong focus on user requirements gathering, data modeling, and implementation support. Proficient in developing training materials and facilitating workshops to ensure successful adoption of Benchling in research environments.

Highest-signal resume keywords
Benchling AdministrationUser Requirements GatheringData ModelingLaboratory Instrumentation FamiliarityCross-Functional Workshop Leadership

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data Model DocumentationWorkflow ConfigurationAssay DevelopmentProcess DevelopmentFlow CytometryNext Generation SequencingBusiness Process MappingUser Documentation CreationUser Training DeliveryImplementation Support
Soft Skills
Strong CommunicationFacilitation SkillsCollaborative MindsetCuriosityAbility to Manage Multiple Workstreams
Tools & Technologies
Benchling
Industry Keywords
Pharmaceutical ResearchBiotechInformaticsR&D Lab WorkflowsScientific Workflows

About the role

Key responsibilities & impact
  • Report to the Head of Benchling Practice at Zifo
  • Oversee the Benchling rollout at one or multiple customers
  • Partner with customers’ Research and Technical Development scientists to understand scientific workflows and translate needs into scalable Benchling solutions
  • Work with implementation consultants to own end-to-end delivery from requirements discovery through rollout and adoption
  • Ensure solutions align with shared platform standards and long-term data strategy
  • Identify how Benchling can support scientific teams’ software-related use cases
  • Capture user requirements and present them for manager review and approval
  • Propose potential approaches during requirements gathering using knowledge of the Benchling product ecosystem
  • Lead requirements gathering and design workshops
  • Translate scientific workflows into data models, templates, intake processes, and system configurations
  • Analyze and translate end-to-end assay data processes into structured, scalable Benchling workflows
  • Collaborate with implementation partners to hand off requirements, validate configurations, and drive iterative refinement through demos and user workshops
  • Develop test plans and guide UAT execution
  • Create documentation and training materials to support user training and onboarding
  • Provide user support during rollout and early adoption
  • Advise scientific stakeholders, guide trade-offs, and promote Benchling best practices

Requirements

What you’ll need
  • Bachelor’s or Master’s degree in a life sciences, informatics, or related discipline
  • At least 5-7 years of experience in pharmaceutical research, biotech, informatics, or product adjacent role
  • Hands-on experience using or administering Benchling to support scientific workflows, including schemas, templates, or workflow configuration
  • Ability to gather, refine, and translate user requirements into requirements, design, and data model documentation for scalable implementation and ongoing platform support
  • Strong communication and facilitation skills
  • Familiarity with R&D lab workflows, such as assay development, process development, flow cytometry, and next generation sequencing
  • Familiarity with a wide variety of laboratory instrumentation
  • Experience with business process mapping and leading cross-functional requirements or design workshops
  • Ability to develop fit-for-purpose data models and solutions rooted in product understanding and established industry standards
  • Experience creating user documentation and training materials, and delivering user training
  • Comfortable working with external implementation partners
  • Ability to manage multiple workstreams and deliver high-quality outcomes in a matrixed environment
  • Collaborative, curious mindset and desire to build systems that enable high-quality science at scale

Benefits

Comp & perks
  • Accrued vacation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company matching
  • Life insurance
  • Flexible spending accounts
  • Equal opportunity employer
  • Diversity-valuing workplace