FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Virtual Assistant – Administrative, Business Support
ZipHR Philippines. Answer incoming calls professionally, using the provided scripts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills with a professional phone voice and service-oriented attitude, while efficiently managing administrative tasks and maintaining accurate records. Proficient in using MS Office or Google Workspace for effective data entry and documentation.
Highest-signal resume keywords
Customer Service ExperienceStrong Spoken And Written EnglishAttention To DetailMS Office Or Google Workspace ProficiencyProfessional Phone Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCall LoggingEmail CoordinationDocumentationAdministrative Support
Soft Skills
Service-Oriented AttitudePolite CommunicationDependable AttendanceSchedule Adherence
Tools & Technologies
MS OfficeGoogle WorkspaceBasic Calling Applications
Industry Keywords
Virtual AssistanceReceptionCustomer SupportAdministrative Support
About the role
Key responsibilities & impact- Answer incoming calls professionally, using the provided scripts
- Identify the type of caller: potential client, existing client, vendor or sales caller, or other inquiry
- Capture the caller's basic information and reason for calling
- Route or escalate details to the appropriate Sales, Customer Support, or internal team via email or the defined workflow
- Keep accurate call logs and follow established escalation procedures
- Provide routine administrative support, including email coordination, data entry, trackers, and documentation
- No requirement to resolve technical/customer-support issues or conduct sales
Requirements
What you’ll need- 2–3 years of experience in virtual assistance, customer service, reception, or administrative support
- Strong spoken and written English
- A clear, professional, and confident phone voice
- A polite, service-oriented attitude
- Working knowledge of MS Office or Google Workspace, email, and basic calling applications
- Strong attention to detail and accurate information capture
- Dependable attendance and strict schedule adherence
Benefits
Comp & perks- Full-time
- Work with a US-based legal tech team
- Clear scripts, defined workflows, and a focused scope, so you know what success looks like