Process Improvement Intern

Zoox

. Shadow frontline depot teams to map readiness and response workflows, identify time-loss and operational pain points, and document best practices that can be standardized across domiciles .

Posted 11/7/2026internshipFoster City • California • United StatesEntry Level💰 $5,500 - $9,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities, with proficiency in data analytics and visualization tools. Familiarity with process mapping, standard operating procedures, and lean continuous improvement methods is essential for optimizing operational efficiency.

Highest-signal resume keywords

Data Analytics ProficiencyProcess MappingLean Continuous ImprovementStakeholder ManagementRoot Cause Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical SkillsProblem-Solving SkillsProcess MappingStandard Operating ProceduresData AnalyticsData VisualizationRoot Cause AnalysisProject ManagementFleet OperationsLogistics

Soft Skills

Clear CommunicationStakeholder ManagementHands-On Collaboration

Tools & Technologies

ExcelSheetsDashboarding ToolsJiraConfluence

Industry Keywords

Industrial EngineeringOperations ResearchSupply ChainMechanical EngineeringAutomotive Maintenance

About the role

Key responsibilities & impact

Shadow frontline depot teams to map readiness and response workflows, identify time-loss and operational pain points, and document best practices that can be standardized across domiciles
Stress-test operational processes and handoffs at 2x and 3x fleet scale, identify vulnerable failure points, and design scalable operating mechanisms
Audit existing turnaround and fleet health metrics and define new performance indicators reflecting operational efficiency
Build a standardized domicile scorecard and weekly executive dashboard to provide visibility into depot performance, bottlenecks, and emerging operational risks
Formulate data-backed recommendations with quantified impact and align stakeholders from frontline teams to leadership to execute sustainable process improvements

Requirements

What you’ll need

Currently working towards a Master’s, MBA, or Bachelor’s degree in Industrial Engineering, Operations Research, Supply Chain, Mechanical Engineering, or a related discipline
Good academic standing and enrolled at an accredited college or university throughout the internship
Expected graduation date between Fall 2027 and Summer 2028
Able to commit to a full-time, 12-week internship
Ability to work on-site and travel locally to depot facilities in the San Francisco Bay Area
Interns at Zoox may not use proprietary information for thesis or publication outside of Zoox
Strong analytical and problem-solving skills
Foundational understanding of process mapping, standard operating procedures (SOPs), and lean continuous improvement methods
High comfort level working hands-on with frontline ground teams in active depot environments
Proficiency in data analytics and visualization (Excel, Sheets, or dashboarding tools)
Clear communication and stakeholder management skills
Prior internship or hands-on experience in automotive maintenance, fleet operations, or logistics environments
Experience with project management tools such as Jira, Confluence, or similar workflow platforms
Experience applying root cause analysis frameworks (e.g., 5-Whys, Fishbone diagrams, DMAIC)

Benefits

Comp & perks

Medical insurance
Housing stipend
Relocation assistance based on eligibility
Mentorship from industry professionals
Hands-on experience with cutting-edge technology
Opportunity to contribute to real projects