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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fraud risk assessment and management within B2B environments, utilizing strong investigative skills and data analysis tools like Tableau to identify and mitigate fraud risks. Capable of collaborating with cross-functional teams to enhance fraud controls and communicate findings effectively to stakeholders.
Highest-signal resume keywords
Fraud Risk AssessmentTableau Dashboard ProficiencyInvestigative SkillsB2B Fraud ExperienceSQL Data Extraction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fraud Risk AssessmentInvestigative SkillsData AnalysisSQLFraud Control Design
Soft Skills
CuriositySound JudgementPractical ApproachConfidence in CommunicationAdaptability
Tools & Technologies
TableauDashboardsData SourcesThird-Party Solutions
Industry Keywords
B2B FraudPaymentsMerchant ProcessingAsset FinanceFraud Underwriting
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Investigate monitoring alerts, unusual partner activity and performance changes using partner context, customer reports, transactional data and company information
- Assess potential fraud risk, identify further evidence needed and make proportionate, well-reasoned recommendations
- Collaborate with Account Management, Fraud Operations and analysts to test concerns, challenge assumptions and agree next steps
- Support decisions on enhanced due diligence, trading-term or control changes, additional friction, monitoring requirements and partner offboarding
- Design, document and improve partner risk assessment, ongoing monitoring and escalation processes
- Use dashboards and data to identify unusual patterns and emerging fraud typologies
- Develop management information so risks, trends and outcomes are understood by senior stakeholders
- Work with Technology, Data and external providers to improve tools, data sources and third-party solutions for ongoing partner checks
- Balance customer protection, fraud prevention and commercial growth across a significant multi-million-pound business area
- Keep up to date with B2B fraud trends and share learning to strengthen controls
- Protect Zopa and its customers from fraud risk across the partner portfolio
- Investigate auto dealers, point-of-sale merchants and other B2B partners and shape effective fraud controls
Requirements
What you’ll need- Experience of fraud risk within payments, merchant processing, asset finance or another B2B environment
- Experience as a fraud underwriter, fraud strategy manager, fraud analyst or second-line policy specialist
- Strong investigative skills, including assessing multiple information sources, spotting inconsistencies and reaching sound conclusions
- Confidence using Tableau dashboards and data to investigate trends and identify unusual patterns
- Ability to explain fraud risk clearly and pragmatically to technical and non-technical stakeholders
- Curiosity, sound judgement and a practical approach to investigations and risk decisions
- Comfort working in a fast-moving environment with shifting priorities
- Bonus: First-line fraud, risk or operational experience
- Bonus: Experience with auto dealers, retailers, introducers, merchants or other third-party partner networks
- Bonus: SQL for data extraction or monitoring scripts
- Bonus: Designing fraud controls, monitoring rules or operational processes
Benefits
Comp & perks- Flexible ways of working
- Hybrid working arrangement
- Option to work from abroad for up to 120 days per year, subject to having the right to work in the country of choice
- Equipment and support to thrive in work and home life from day one