Charge Entry Manager

Zotec Partners

. Oversee daily charge entry operations, ensuring accuracy, efficiency, and timely claim submission .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing management, ensuring accuracy and efficiency in charge entry operations while fostering strong client relationships. Capable of leading teams through effective coaching and performance management, with a focus on process improvement and strategic analysis.

Highest-signal resume keywords

Healthcare Billing ManagementClient Relationship ManagementTeam Leadership and DevelopmentAnalytical SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Charge Entry OperationsClaim SubmissionBilling Issue ResolutionPerformance Metrics AnalysisClient InvoicingWorkflow ManagementData Collection and AnalysisProcess Improvement

Soft Skills

Negotiation SkillsDecision-Making SkillsInterpersonal SkillsOrganizational SkillsJudgment

Tools & Technologies

Client Portal Management

Industry Keywords

Revenue Cycle ManagementHealthcare ComplianceSLA PerformanceClient Onboarding

About the role

Key responsibilities & impact

Oversee daily charge entry operations, ensuring accuracy, efficiency, and timely claim submission
Manage and develop Client Bill Associates through coaching, training, and performance feedback
Monitor workloads, work queues, and SLA performance to maintain balance and meet deadlines
Ensure accurate and timely client invoicing in accordance with contracts, policies, and quality standards
Review and resolve complex or escalated billing issues, ensuring clear client communication
Collaborate with Accounting, Implementation, and Client Success teams to resolve issues and improve processes
Maintain strong client relationships through calls, escalations, and consistent service delivery
Oversee client portal usage, ensuring team and client proficiency
Analyze trends, risks, and performance metrics; prepare reports and recommend process improvements
Support new client onboarding and ensure smooth billing integration
Provide overall direction, coordination, and evaluation of department employees

Requirements

What you’ll need

Management experience in a healthcare billing or revenue cycle setting required
High school diploma or equivalent
Superior judgment, negotiation, and decision-making skills
Strong ethics and a high level of personal and professional integrity
Ability to effectively communicate with all levels in the organization
Excellent written communications and organizational skills
Exceptional verbal communication and interpersonal skills
Ability to define problems, collect data, establish facts, and draw valid conclusions
Experience analyzing necessary claim filing components and understanding trends
Analytical skills and ability to work in a strategic role with the executive team
Ability to manage day-to-day employee interactions and workflow
Legal eligibility to work in the United States

Benefits

Comp & perks

Professional growth
Holistic wellness
Community involvement
Opportunity to take ownership of work
Opportunity to contribute ideas
Learning from experienced colleagues