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Scrum Master / Business Analyst
Zurich Insurance. Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews and retrospectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile delivery practices, facilitating Scrum ceremonies, and managing product backlogs while effectively communicating with stakeholders. Possesses strong business analysis skills, including requirements elicitation and process analysis, particularly within the insurance domain.
Highest-signal resume keywords
Scrum Master ExperienceBusiness Analysis SkillsAgile Delivery PracticesInsurance Industry KnowledgeStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Scrum Ceremonies FacilitationBacklog RefinementUser Stories DevelopmentAcceptance Criteria DefinitionProcess AnalysisDefect ResolutionUser Acceptance TestingRoot-Cause InvestigationProject DocumentationAPI Solutions for Catastrophe Modeling
Soft Skills
Analytical SkillsProblem-SolvingFacilitation SkillsCommunication SkillsOrganizational Skills
Industry Keywords
Insurance TerminologyExposureAccumulationReinsuranceAgile Methodologies
About the role
Key responsibilities & impact- Facilitate Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews and retrospectives
- Maintain and prioritise the product backlog based on business owner input and technical guidance from the Application Delivery Manager
- Identify, track and remove delivery impediments, escalating risks and issues and communicating progress and dependencies transparently
- Coordinate delivery activities with external vendors, development teams and change management, including defect resolution, testing and releases
- Plan and coordinate user acceptance testing, capture business feedback and support formal sign-off
- Liaise with catastrophe analysts to clarify requirements, priorities, dependencies and expected business outcomes
- Support incident escalations, engage in root-cause investigations and guide projects connecting to the platform in collaboration with GAM IT and solution architects
- Maintain key artefacts such as project documentation, decision records, process descriptions and application-related documentation
- Plan and coordinate quarterly weekend production deployments to ensure aligned and well-prepared execution
- Translate business needs into clear user stories, acceptance criteria, process flows and use cases, and prepare release notes and communications using insurance domain knowledge
- Support the continued development of Zurich's global business-critical platform providing catastrophe API solutions for catastrophe modeling
Requirements
What you’ll need- Proven experience as a Scrum Master, Business Analyst, or a comparable combined Agile delivery role
- Practical experience facilitating Scrum ceremonies, managing delivery impediments, and supporting continuous improvement
- Strong business analysis capabilities, including requirements elicitation, process analysis, backlog refinement, user stories, acceptance criteria, and use cases
- Experience working with product owners, business stakeholders, technical teams, external vendors, and service providers
- Good understanding of Agile delivery practices and project methodologies
- Background in the insurance industry, with an understanding of relevant terminology such as exposure, accumulation, and reinsurance
- Strong analytical, problem-solving, facilitation, communication, and stakeholder management skills
- Strong organizational skills, attention to detail, and the ability to work effectively across business and technical teams
- Excellent command of written and spoken English
Benefits
Comp & perks- Personal days off
- Concentrated work week
- Additional vacation
- Home office
- Extra days off at occasion of childbirth
- Sabbatical leave
- Workation
- Life insurance from Zurich Austria
- Compensation for salary loss during sick leave
- 3rd pension pillar contribution
- Risk Life Insurance
- Meal contribution on top of the legally required minimum
- Years of service bonus
- Wedding bonus
- Baby bonus
- Electronic cafeteria
- Maternity leave benefits
- Massages in the office
- Professional Certifications
- Online Education Portals
- Extensive Onboarding program
- Strengths based culture (GALLUP)