Account Specialist

• Build strong customer relationships by providing a best-in-class customer experience and identifying opportunities to improve performance
• Partner with different departments to better assist customers
• Accept ownership for accomplishing new and different requests and explore opportunities to add value
• Own all aspects of talent brand campaigns, from recommending target audiences to proving ROI through campaign insights
• Collaborate with product teams to improve service offerings and campaign management tools
• Support customer communication and education, including ad hoc education needs
• Perform other duties assigned by management within the category of employment
• Support the effective implementation, maintenance, and continual improvement of TDCX's Quality Management System

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