Administration

• Lead technical discovery sessions to understand enterprise client integration requirements.
• Design integration solutions using standard connectors, custom APIs, or browser extensions.
• Manage API integrations from initial configuration and staging through production go-live.
• Configure complex field mappings, data flows, cost codes, departments, and account structures.
• Conduct end-to-end testing of API payloads, webhooks, callbacks, and workflows in sandbox environments.
• Troubleshoot REST/SOAP APIs, XML/JSON payloads, OAuth authentication, synchronization, and permission issues.
• Coordinate technical configuration and issue resolution with third-party integration partners.
• Create technical SOW components, Change Orders, workflow diagrams, acceptance criteria, and testing procedures.
• Create and manage Jira tickets for Engineering when development or product changes are required.
• Identify technical risks, infrastructure limitations, and project scope before development.
• Test partner platform updates, validate integration stability, and document regression issues.
• Create technical documentation, API demos, and integration resources for internal teams.
• Support customer-facing technical webinars and demonstrations.
• Serve as the technical bridge between enterprise clients, Sales, Onboarding, Engineering, and third-party partners.
• Own the technical lifecycle of complex integrations from discovery and solution design through API configuration, deployment, testing, and troubleshooting.

Administration jobs in Greenland

Solutions Administrator – Integrations