Admissions Representative

• Register and pre-register patients accurately and efficiently
• Obtain and verify patient demographic and insurance information
• Complete insurance eligibility verification and required assignments and signatures
• Maintain established registration accuracy standards, including the 98% accuracy expectation
• Collect copays, coinsurance, deductibles, and other patient payments
• Process patient account payments and complete required daily deposits
• Identify uninsured, self-pay, or coverage concerns and escalate to Financial Counseling
• Distribute admission and registration documentation to appropriate teams
• Assist with patient transportation as needed
• Provide courteous, compassionate service to patients and families across all age groups
• Maintain confidentiality of Protected Health Information (PHI) and comply with HIPAA requirements
• Follow applicable federal, state, organizational, and client requirements

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