Affiliate Manager

• Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts
• Generate new opportunities and expand existing work into larger scopes and new capabilities
• Sell new offerings while minimizing erosion and maximizing renewals
• Own account P&L and ensure customer satisfaction, integrity, and compliance
• Build and maintain relationships with C-suite executives and top-level decision-makers
• Collaborate with sales team members throughout the prospecting-to-closing process
• Build go-to-market pipelines with partners
• Apply industry expertise and external best practices to create innovative solutions
• Identify and qualify opportunities for bespoke customer services
• Maintain account excellence and integrity
• Shape the future of account management

Customer Partner – Incentive

• Manage affiliate recruitment and communication at scale for a TikTok Shop agency serving e-commerce clients
• Run outreach campaigns to recruit affiliates and creators into client TikTok Shop programs
• Conduct high-volume outreach using TikTok's native affiliate and creator tools, Yuka, and Cruva
• Follow outreach templates and sequences while maintaining quality across high-volume contacts
• Respond to inbound affiliate messages and questions using templated responses
• Manage ongoing communication with active affiliates and creators
• Confirm content requirements, including posting three product videos in exchange for free samples
• Escalate non-standard or complex issues to a manager
• Review, approve, or deny free sample requests using team-provided rule sets
• Apply decision frameworks consistently and document approval decisions
• Track affiliate sales and commission activity across client programs
• Maintain organized creator performance records
• Surface relevant performance insights to the team
• Complete the stated application, video introduction, assessment if applicable, interviews, and background/reference check process

Affiliate Manager jobs in Colombia

Customer Partner – Incentive

Affiliate Coordinator