Analytics Engineer

• Serve as a trusted technical advisor to customers through solution reviews, implementation guidance, and technical mentorship.
• Build relationships with customer champions and end users.
• Identify high-value use-case opportunities connected to critical business workflows and objectives.
• Collaborate with customers and account teams to develop and execute strategic adoption plans.
• Advise customers on implementing and operationalizing use cases to deliver return on investment.
• Maintain expertise in implementing and troubleshooting platform solutions.
• Identify product capability gaps and provide feedback to influence the product roadmap.
• Work with the product team to implement and test new functionalities.
• Build customer trust through industry-specific knowledge and awareness of market and use-case trends.
• Collaborate with industry principals, product marketing, and solution consulting teams to influence industry strategy.