Appraiser

• Collect vehicle information from repair shops or customers
• Complete initial and supplemental estimates using photos or in-person inspections
• Meet with insureds, explain coverage, estimate vehicle damage, and guide them through the claims process
• Use automated estimating systems to prepare repair estimates
• Provide technical support to claim handlers on vehicle repair issues
• Apply market value knowledge and evaluate factors affecting reparability
• Evaluate bid content, photo documentation, vehicle damage, and causation issues
• Answer inbound calls and make outbound calls to customers and repair shops
• Provide exceptional customer service and address inquiries and concerns promptly
• Interact with parties who may express strong emotions regarding inspections or claim resolutions
• Flex between working from home for virtual estimates and using a mobile office/vehicle for in-person appointments
• Work outside the assigned territory when business needs dictate

Explore Claims Appraiser – Auto Estimatics at State Farm. Review requirements and application details.