Appraiser

• Collect vehicle information from repair shops or customers
• Complete initial and supplemental estimates via photos or in person
• Meet with insureds and explain coverage
• Estimate vehicle damage and assist customers through the claims process
• Provide Remarkable® customer service
• Utilize automated estimating systems to prepare repair estimates
• Provide technical support to claim handlers on vehicle repair issues
• Apply knowledge of market value and factors affecting reparability
• Evaluate bid content, photo documentation, vehicle damage, and causation issues
• Answer inbound calls and make outbound calls to customers and repair shops
• Address customer inquiries and concerns promptly and professionally
• Interact with parties who may express strong emotions or concerns about inspections or claim resolutions
• Flex between working from home on virtual estimates and using a mobile office/vehicle for in-person appointments with body shops and customers
• Work outside the assigned territory as business needs dictate

Explore Claims Appraiser – Auto Estimatics at State Farm. Review requirements and application details.