Bilingual

• Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
• Process deposits, withdrawals, payments, check cashing, and other routine service transactions
• Welcome customers, understand their needs, and guide them to digital tools, self-service options, or appropriate team members
• Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers
• Complete transactional and operational activities accurately while managing risk according to policies and controls
• Use communication and active listening to clarify needs and provide clear solutions or next steps
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations
• Resolve routine customer questions or concerns and escalate complex issues for timely resolution

Bilingual Teller – Part Time

• Provide onsite face-to-face customer coaching and support
• Identify customer health education needs through targeted health assessment activities
• Refer customers to Cigna Evernorth clinical programs or client-specific programs as clinically appropriate
• Establish health improvement plans, set personalized evidence-based goals, and support customers in achieving them
• Empower customers to participate actively in their health outcomes
• Assist customers in overcoming barriers to better health
• Lead and support health and wellness promotional activities, including group coaching, wellness challenges, and health-related seminars
• Perform biometric screenings, including finger sticks, blood pressure, and body composition, as needed
• Use biometric values and motivational interviewing techniques to improve clinical outcomes
• Support health-related site events, including open enrollment, wellness committee facilitation, flu shot events, and health fairs
• Collaborate with matrix partners to support the aligned client’s overall health and wellness strategy
• Split time between client locations in Arlington, Virginia and McLean, Virginia

Bilingual jobs in Virginia

Bilingual Teller – Part Time

RN, Bilingual Onsite Health Coach