Biller

• Execute TruBridge’s complete business office services
• Provide claims processing services to Critical Access Hospital (UB-04) and Rural Health Clinic (CMS-1500) facilities in New Hampshire
• Coordinate day-to-day hospital or clinic business office activities, including patient billing, credit and collections, data entry, third-party payer relations, and insurance claim preparation
• Recommend new processes and changes to current processes
• Implement controls for appropriate submission, billing, credit, and collections
• Follow up on third-party approvals, billing, and overdue account collections
• Ensure accurate and timely staff billing in accordance with procedures and payer requirements
• Meet production and quality assurance standards
• Maintain customer service and protect confidential customer information
• Process miscellaneous paperwork and administrative duties
• Assist with team projects
• Assist the manager with employee coaching, training, disciplinary actions, and action-plan follow-up
• Ensure employee compliance with dress code, attendance, and company policies

Institutional & ProFee Claim Biller – Commercial

• Execute TruBridge’s complete business office services
• Provide claims processing services to Critical Access Hospital (UB-04) and Rural Health Clinic (CMS-1500) facilities in New Hampshire
• Coordinate hospital and clinic business office activities, including patient billing and collection, third-party payer relations, and preparation of insurance claims
• Coordinate business office functions and personnel, including patient billing, credit and collections, and data entry
• Recommend new processes and changes to current processes
• Implement controls for appropriate submission, billing, credit, and collections
• Implement procedures for follow-up on third-party approvals, billing, and overdue account collection
• Ensure accurate and timely staff billing in accordance with established procedures and third-party requirements
• Meet production and quality assurance standards
• Maintain quality customer service according to company and customer-specific policies and procedures
• Update job knowledge through company education opportunities
• Protect confidential customer information
• Process miscellaneous paperwork and perform administrative duties
• Work with high-profile customers and difficult processes
• Assist with team projects
• Assist the manager with employee management, including coaching, training, disciplinary actions, and action-plan follow-up
• Ensure employee compliance with dress code, attendance, and other company policies