Billing Specialist

• Review account, order, billing, and invoice data to support accurate and timely invoicing
• Gather and validate billing records, customer data, and supporting documentation
• Respond to customer, Sales, and internal stakeholder billing questions and issues
• Research billing discrepancies, charges, adjustments, and usage using reports, Excel, Salesforce, and other tools
• Provide invoice copies, summaries, cost-to-date information, and related billing documentation
• Triage requests and collaborate with internal teams to resolve or appropriately route billing matters
• Partner with Collections, Client Services, Sales, Accounts Receivable, Legal, Treasury, Security and Compliance, and other teams on billing, vendor, payment, and banking requests
• Maintain accurate customer and billing data and support data quality, integrity, and audit readiness
• Analyze billing and customer data to identify trends, improvement opportunities, and insights for reporting or special projects
• Document service requests, customer interactions, and communications in Salesforce Service Cloud or similar systems
• Build effective relationships with customers and internal partners while delivering excellent service
• Follow internal standards, data practices, and applicable requirements related to customer and billing data
• Support general Finance inquiries, purchase order follow-up, W-9 forms, and other assigned tasks
• Manage competing priorities and deadlines while delivering accurate, timely work

Explore AR Accountant, Billing Analyst at Findicia. Review requirements and application details.

Billing Specialist jobs in Vietnam

AR Accountant, Billing Analyst

Billing Analyst, Associate – Hybrid HCM