Business Intelligence Analyst

• Assess customer analytic needs and recommend appropriate analytics solutions
• Develop real-time and near-real-time Epic production database reports using Reporting Workbench
• Develop custom metrics and RW SQL reports
• Develop operational dashboards using Radar
• Create standard and custom reports, dashboards, and views summarizing clinical, financial, and operational data
• Gather report requirements and develop report specifications with operational stakeholders and application analysts
• Develop, validate, troubleshoot, resolve, report, and close reports and analytics issues
• Serve as primary reporting contact for designated operational areas
• Partner with stakeholders to understand reporting and data needs and determine suitable solutions
• Validate reports, dashboards, and analytics for accuracy and operational usefulness
• Prepare and maintain technical documentation and specifications
• Educate and support end users in self-service reporting tools, including Slicer Dicer, Universes, Cubes, and Qlik Sense
• Partner with Epic application teams on report and dashboard access, roles, and security templates
• Monitor the intake queue and ensure service-level agreement adherence
• Answer staff and client questions by phone, email, and in person
• Provide scheduled after-hours on-call support
• Mentor junior team members in technical and functional areas
• Establish, document, and enforce reporting standards and best practices through code reviews
• Prioritize requests, enhancements, and projects with the manager
• Plan and execute retirement of legacy Crystal Reports and conversion to RW SQL and Qlik technologies
• Keep current with Epic updates and support migration to new tools and technologies
• Lead intake management and help align team priorities
• Partner with the Technical Training team to develop training and documentation solutions

Explore Senior Reporting Business Analyst at Northeast Georgia Health System. Review requirements and application details.