Business Operations

• Track service delivery costs, including labor, subcontractor, logistics, inventory, and operational expenses
• Ensure financial accuracy in reporting and billing processes
• Support contract financial reviews and revenue assurance activities
• Collaborate with internal teams on Time & Materials (T&M) billing
• Monitor daily business operations and adherence to established processes
• Coordinate operational initiatives, projects, and continuous improvement activities
• Track service delivery performance, operational KPIs, and business objectives
• Support workforce planning, scheduling, and resource coordination
• Maintain operational documentation, process maps, and standard operating procedures
• Prepare recurring operational reports, dashboards, performance scorecards, financial reports, presentations, business reviews, and executive summaries
• Conduct financial and operational analysis to identify trends, risks, opportunities, and performance gaps
• Ensure accuracy and integrity of operational data and reporting systems
• Coordinate with internal departments and external stakeholders on financial, invoicing, and operational matters
• Support accounts receivable, accounts payable, procurement, invoicing, budget tracking, and expense management
• Identify and implement process improvements and operational best practices
• Assist with compliance, internal audits, business reviews, and quality assurance activities
• Maintain operational records, databases, and tracking tools
• Assist with onboarding, training coordination, and operational communications
• Manage ad hoc requests and special projects assigned by management

Business Operations jobs in Nigeria

Business Operations Support