Business Support

• Manage site-level systems and ID contact between vendor and client
• Provide system and ID support and readiness
• Provide troubleshooting assistance to Agents/Representatives
• Coordinate Agent/Representative ID tracking and issuance
• Communicate new, termed, and changed Agent/Representative status to the client
• Manage system issue tracking, escalation, and resolution support
• Coordinate all access, change, and termination requests for project workers
• Log in to and utilize the client chat platform for unified and real-time communication
• Support new user uploads and issue resolution related to contracted services

Business Support jobs in Alabama

Business Support Liaison