Call Center Representative

• Provide professional customer service support via inbound calls
• Handle high-volume call center interactions efficiently and accurately
• Resolve customer inquiries, issues, and complaints in a timely manner
• Maintain accurate records through data entry and system updates
• Follow company processes, compliance standards, and quality guidelines
• Meet productivity, attendance, and performance metrics
• Collaborate with team members to improve customer satisfaction
• Complete a mandatory 3-week paid training program, including classroom training and supported call handling

Call Center Representative jobs in Puerto Rico

Fraud Call Center Representative