Care Navigator

• Conduct 80–100 structured outbound calls per day to Medicare members, pharmacies, and healthcare providers
• Identify and resolve medication adherence barriers for patients with chronic conditions including diabetes, hypertension, hyperlipidemia, and asthma
• Follow structured call guides
• Provide patient education within the defined scope
• Coordinate with pharmacies and healthcare providers as needed
• Document all interactions in real time across multiple systems
• Maintain quality and professionalism in a metrics-driven, high-volume call center environment

Explore Adherence Care Navigator 2, CPhT at TEKsystems. Review requirements and application details.