Chief Operating Officer

• Collaborate with the CEO in setting and driving organizational vision and operational strategy
• Translate strategy into actionable goals for performance and growth
• Implement organization-wide goal setting, performance management, and annual operations planning
• Direct preparation of short-term and long-range plans and budgets
• Collaborate with the CFO on annual operating and capital budgets
• Evaluate overall operational results and report to the CEO and Board of Directors
• Develop and implement policies, procedures, and systems for daily operations
• Foster a strong organizational culture
• Ensure operations, maintenance, and programming of campus assets meet mission, quality, and financial needs
• Develop key performance indicators to benchmark and track progress
• Structure, lead, and scale a team of facility managers and building engineers
• Supervise implementation of technology systems supporting information and process flow
• Oversee staff and contractors implementing key operational functions
• Lead sustainability programs, plans, and initiatives for compliance with city and state regulations
• Maintain relationships with campus partners, board members, clients, contractors, and stakeholders
• Advise on contracts, purchase agreements, vendor relationships, and partner relationships
• Leverage economies of scale and revenue potential of campus-wide services and systems
• Assess and advise on potential partnerships and business model additions or changes
• Lead the team to achieve world-class performance for event venues
• Pursue revenue generation through event operations and increased on-campus activity
• Manage event sales and operations throughout the event lifecycle from client cultivation through closeout
• Model projected event activity, proposal pipeline, and financial forecast

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