Client Partner

• Serve as the senior relationship owner and primary point of contact for a portfolio of global institutional/VIP clients, engaging C-suite and senior decision-makers as a trusted advisor
• Build long-term, trust-based partnerships and proactively identify growth and cross-selling opportunities across the full product suite
• Deepen and expand strategic relationships with existing clients through sustained, high-quality engagement and a deep understanding of their needs and objectives
• Design and continuously optimize key client service processes and systems; formulate management standards and oversee the health and performance of key client accounts
• Lead in-depth analysis of client behavior to uncover latent needs; produce key client analysis reports and drive cross-functional collaboration to deliver optimal client solutions
• Lead the client manager team: set performance and service standards, coach and develop junior team members, and build long-term team capability
• Represent the voice of key clients internally, contributing insights to product strategy and business planning

Client Partner jobs in Hong Kong

Client Manager – VIP/Institutional Clients, Senior Specialist