Client Services Representative

• Ensure fulfillment of contract specifications and ad-hoc client requests
• Build, establish, and maintain effective business relationships with clients
• Review and verify product deliverables against customer specifications, timeliness, and quality
• Partner with account managers and clients to maximize value from IQVIA products and services
• Explain and expand usage of current IQVIA deliverables and identify revenue opportunities
• Maintain internal communications with sales and production teams
• Monitor performance against service agreements and ensure client obligations are met
• Research, analyze, and respond to client needs in relevant business and therapeutic contexts
• Conduct product, service, and process training for clients and employees
• Conduct service meetings at client sites
• Prepare regular standardized and ad-hoc client reports

Explore Client Service Representative at IQVIA. Review requirements and application details.