Client Services Representative

• Own the full client relationship from the first request through issuance and payment.
• Prepare and submit client requests to the correct carrier with complete, accurate files.
• Follow up with underwriters until each request reaches a decision.
• Execute approved bonds the same business day.
• Collect premium payments from clients.
• Manage 25 to 35 open requests per week across email, text, and phone.
• Reply to client emails within 2 hours and to texts within 30 minutes.
• Keep Salesforce records current and close tasks as soon as the work is done.
• Route all pricing, carrier, and terms questions to licensed producers.

Explore Client Service Manager at NeoWork. Review requirements and application details.